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The business case for email archiving
OGY What businesses really need to understand is that email archiving is no
longer an expense but a justified cost of doing business and insurance cover
against possible legal or compliance repercussions. Companies that use
an archiving solution find that the benefits go beyond those they had
TECHNOL expected when the purchased the product. By David Vella, Director of
Product Management at GFI Software.
CHIVING
For businesses around the information that individuals restraints being the most
AR
world, email has become the use on a daily basis. popular reason for not
primary means of Businesses, however, are still purchasing (28%), a further
communication between finding it hard to accept that combined 32% of those
EMAIL
people both inside and they need a secure and surveyed perceive it as
outside of the organisation. reliable email archiving unnecessary to their particular
solution. needs or feel too ill-informed
Business transactions to purchase.
commonly begin with an Further research carried out
email – most customers use e- by GFI Software in the UK is This lack of appreciation of its
mail to negotiate contracts encouraging. Of the 408 IT utility is concerning, but what
and agreements and exchange managers, directors and is perhaps more alarming is
invoices and payment consultants surveyed, 49% the relatively widespread
information. Yet businesses have fully implemented email assumption that email
fail to realise that each email archiving solutions and only archiving is not important or
sent or received is probably 1% reported any negative necessary to the business.
the only record they have of experiences or attitudes
important transactions, often towards email compliance. Why should a business
with contractual ramifications. However, the primary concern archive email?
evident from the research was Within a single organisation,
Most organisations that of the remaining 51% of perspectives on email
underestimate the value of organisations who have not archiving and email
knowledge that is stored in implemented email archiving, management can vary widely.
corporate email. According to it appears that this is The legal department, for
Osterman research, email principally through lack of example, sees email as an
contains nearly 75% of the education. With budget essential factor in its
discovery responses strategy.
Whereas, email archiving
without a dedicated solution
presents storage and backup
problems, overloaded email
servers or corrupted PST files
for the IT department.
Meanwhile the compliance
team is concerned about
preservation and control
issues, and employees want
to access to all their email
MAR/APR 09 WWW.SNSEUROPE.COM
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