SOURCING & LOGISTICS Sponsored by


Even though case picking for preference cards represents the OR service line sup- ply, UCM preferred RFID-enabled two-bin Kanban over barcoding and RFID alone, according to Ilchev. “It’s a question of ROI,” he insisted. “We


don’t see value in individually tagging con- sumable items. Our requirement here is to trigger an order when we hit the reorder


point and the 2-bin RFID-enabled Kanban is much more effi cient and cost-effective at doing that relative to RFID. Most bar- code areas are also space-constrained and cannot accommodate the RFID technology in any form.” UCM’s Supply Chain team also employs


the use of Tableau dashboards to gather and analyze data from a variety of automated


UChicago Medicine Fast Facts


Headquarters: Chicago, IL Facilities: Four acute care hospitals, including Comer Children’s Hospital, Level 1 Adult and


Statistics Licensed beds Staff ed beds


Inpatient admissions Surgical cases


1,296 Outpatient encounters 1,004 Emergency Room visits 45,746 Clinic visits


174,779 Babies delivered


1,220,908 191,391


1,220,908 3,097


Peds Trauma centers, 48 operating rooms across fi ve locations, and more than 50 physician offi ces, urgent care centers, and family clinics. Other facilities include urgent care centers, clinic sites across the Chicagoland area and northwest Indiana, outpatient imaging centers, retail pharmacies, and outpatient infusion centers, pilot Hospital-At-Home program, home health program, and behavioral health program. hospitals, 33 ambulatory surgery centers, 8 cardiac centers, 9 cancer centers, 4 acute rehabilitation centers, 6 mental health and addiction centers, 5 trauma centers


Leadership • CEO – Tom Jackiewicz


Supply Chain


Vice President, Supply Chain & Support Services: Eric Tritch (Future Famers Class of 2015, Bellwether League Foundation)


Joined organization: 2011


Previous position: Started as Assistant Director, Strategic Sourcing at UChicago Medicine, rose to Executive Director Strategic Sourcing, then took over as Vice President, Supply Chain, in 2018, adding Support Services in 2021.


Started supply chain career: 2005 – Commodity Manager at Graco, Inc.


Managers (at UChicago Medicine): Vice President has seven direct reports: Executive Director, Business Diversity & Compliance (Joan Archie); System Director, Support Services (Dennis Casey); Executive Director, Supply Chain Systems & Analytics (Anurag Jaiswal); Director, Strategic Sourcing Clinical (Ian O’Malley); Director, Strategic Sourcing Non-Clinical (Osvaldo Torres); System Director, Supply Chain Operations (Atanas Ilchev); Admin- istrative Assistant (Lizbeth Estrada).


Employees/FTEs (at UChicago Medicine): more than 11,000 for UChicago Medicine, 200 FTEs for Supply Chain Operations


Conduit to CEO: Supply Chain reports to COO, who reports to CEO, but serves directly on Systems Council and other key executive councils directly.


GPO affi liation(s): Vizient


Annual purchasing volume/supply expense (FY2022 vs. FY2023): $250M supply & implant, $370M drugs, $250M purchased services = $870M total


Annual purchase order volume (FY2022 vs. FY2023): 287,157


Percentage of purchase orders transmitted electronically: 100% (86% EDI, 14% Email)


Percentage of requisitions processed electronically: 100%


Division functions: Inventory Manage- ment, Receiving, Purchasing, Supply Chain Systems & Analytics, Contracting, Sourc- ing, Value Analysis, Process Improvement/ Project Management, Linen, Mailroom, Copy Services, Mobile Medical Gas


Purchasing and contract manage- ment: Centralized


Total annual operating expenses: (FY2022 vs. FY2023): $2.66B


Total net revenue: $2.7B 8 August 2023 • HEALTHCARE PURCHASING NEWS • hpnonline.com • CFO – Ivan Samstein • COO – Jason Keeler


tools in a nod to generative artificial intelligence. The dashboards visually illustrate such areas as stockout trends, frequent orders, distributor unfi lls, and bin optimization.


“The Tableau dashboards are helpful because they provide actionable insights to all levels in the supply chain department and are designed to support analytical and operational/transactional needs,” indicated Hussam Bachour, manager, Supply Chain Systems. “The users can easily interact with (slice and dice data), dive deeper in (view aggregated and more granular data and download underlying data), and distribute (push dashboards to stakeholders using subscriptions) the Tableau dashboards without the need for technical exper- tise.” This means limited need for exten- sive training. “Moreover, the supply chain Tableau platform supports self-service analytics,” Bachour continued. “It hosts over 50 data sources that combine data from the [enter- prise resource planning] system, the Helios Requisitioning and Inventory system, GHX’s electronic data interchange (EDI) platform, Epic’s electronic medical record (EMR) system, and many other information systems. Users who had Tableau training can connect to the data sources and create dashboards and ad-hoc analytics. Tableau dashboards and data sources provide more information than the reports in the ERP because they combine data from almost all supply chain information systems. However, the reports and analytics in the ERP are helpful for specifi c operational/ transactional needs that require timely and 100% accurate procure-to-pay data.” UCM Supply Chain also is setting up a Web PRS point-of-use scanning system to enable clinicians in the OR to record all sup- plies used during a procedure to improve traceability and charging accuracy. “This initiative is an effort to improve accuracy of supply documentation in the OR and procedural space and enhance workfl ow for clinicians,” noted Dinesh Gopalakrishnan, manager, Process Systems Engineering. “This project has been on our transformation map, and it is highly sup- ported by the Periop administration, as they are looking to have better capturing of supplies and ultimately charges and revenue. We can tie the information at the point of use with preference cards and manage inventory better throughout the whole cycle. The application was devel- oped in cooperation with our inventory management system provider – ARC. We chose web browser over Epic to simplify the implant/supply documentation interface.” Currently, supply/implant scanning is limited to RFID-labeled items and docu- mentation requires switching between EPIC


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