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depositing workflows, in addition (in many cases) to their business models for article processing fees.
Shull, Cambridge University Press: Making research publications open dramatically increases their capacity for impact. To support that as fully as possible, platforms have ventured into new usage-driving territory, with new social sharing tools as one example; supported new open access business models such as Read & Publish; become more engaged with interoperability and open institutional APIs; and started to support more of the scholarly communication lifecycle. For example, Cambridge University Press launched its new early and open research platform Cambridge Open Engage to support collaboration in the early research space.
Bazargan, River Valley Technologies: Open research involves publishing the results of research as they become available, and in formats other than those for traditional publishing, such as HTML or PDF. It is now expected that research data are published in their native format. In addition, it is expected that research results are published in a matter of days after acceptance, not weeks or months. This expectation has been underlined during the Covid-19 pandemic. OA publications such as the GigaByte Journal are now publishing papers within 24 hours of acceptance. Platforms are increasingly providing “widgets” to allow viewing of any data format, including interacting with 3D data. Static HTML or PDF views of a publication and the underlying data are no longer considered sufficient.
Iglesias, Cadmore Media: To comment on video only: open access video is still a rarity, but it could take off once publishers become more adept at creating video – they are taking a crash course at the moment, so this could happen quicker than expected. As for open research, video has a
key role to play with reproducibility, especially in protocols journals; it is one more way to capture methods used in a research project. In some cases, like in the geosciences, it is part of the data that is studied and needs to be treated as such, for example by applying the FAIR principles.
How can a good platform benefit other players in the industry (ie authors and libraries), rather than just publishers?
Herbert, 67 Bricks: A great publishing 12 Research Information October/November 2020
Marie Soulière, head of publishing operations, Frontiers
platform provides authors, researchers and librarians with seamless access, is embedded into their workflows, integrates with the required third-party systems and tools, and adapts to their needs over time. For librarians, data analytics are key to decision making and a great platform can provide this intuitively and accurately. It should also integrate into their systems smoothly, potentially providing them with some of the required services they need to offer to the institute, such as integration with institutional repositories. For researchers, a great platform assists them across the full research and publication lifecycle.
Marmanis, Copyright Clearance Center: In the context of OA publications, there are four key stakeholders (authors, publishers, funders and academic institutions) and the difference between a good platform and a great platform is the extent to which the needs of those other stakeholders are met. For the stakeholders that are not publishers, it is very important that there is transparency, traceability, a seamless experience for the author, strong analytics for funders and institutions.
Soulière, Frontiers: Good publishing platforms should provide a range of services that are relevant for various stakeholders, including authors and libraries. Automatic deposition systems, and agreements with university libraries for publishing fees coverage and content management are key aspects of open research. Increased discoverability of content is
in everyone’s best interest; authors’ works are shared more broadly and help further knowledge in their fields, and ultimately, scientific discovery.
Brigitte Shull, senior vice president, USA, Cambridge University Press
Shull, Cambridge University Press: Authors and librarians are two crucial user groups for any publisher platform, and I would argue that platforms should privilege those user journeys over publisher benefits. Cambridge University Press’ platforms draw on the principles of service design and we use personas to recognise the motivations and pain points of librarians, researchers, authors, students, and learned societies in development. There have been a lot of examples across the industry where roadmaps were re-prioritised in response to the pandemic to offer support and relief for researchers and libraries, without immediate gains for publishers.
“A great publishing platform should be able to adapt to the needs of users and continue to add new services”
Bazargan, River Valley Technologies: A good platform is one that is easy to use and accessible by all parties. Researchers should be able to communicate their findings quickly and to collaborate with peers. Output should not be restricted to a flat PDF. Peer reviewers provide an invaluable, unpaid service, so it is crucial their time is optimised by allowing them to focus on the content, rather than on how to use a platform. For subscription journals, it is crucial that libraries’ access to journals are not hindered by complex log-in requirements. For open access journals, simple
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