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“Conducting research has become a non- linear process, spanning digital and physical”


aspects of design thinking have been internalised by the whole organisation.


Blank, Ebsco: At its core, delivering great UX is still about bringing content, technology and design together to create a “useful experience”. However, UX continues to broaden in definition, and we see conducting research has increasingly become a non-linear process, spanning both digital and physical, leveraging multi-device and collaborative tools to be effective and efficient. Leveraging UX design thinking methods will uncover ways to meet these evolving needs.


De Matos, Pistoia: The Pistoia Alliance launched a community of UX practitioners from the pharmaceutical, biotechnology and software industries. This User Experience for Life Sciences (UXLS) community is raising awareness of the


www.researchinformation.info | @researchinfo


ISSN International Centre director Gaëlle Béquet


ISSN National Centres are involved in the process of identifying information resources by assigning a unique and standardised identifier to printed and digital serial publications, and describing these resources. The ISSN International Centre pursues a business-to-business model in the information chain to meet the needs of publishers, content-assessment agencies, indexing services and libraries. But we also target researchers and a broader audience through our Directory of Open Access Scholarly Resources (road.issn. org) for the identification of open access serial publications around the world. Road is the linchpin of our new online information service regarding serial resources.


value UX brings to science, and is a means for these UX practitioners to share best practices. The Alliance will be launching further measures to help foster greater understanding between organisations that design search, storage and retrieval software, and those that use it, which will be open to anyone who wants to get involved.


Béquet, ISSN: The ISSN International Centre and its global network of 90+


Rogacheva, OpenAthens: Committed to empowering library users spanning a wide range of industries, OpenAthens plays a significant role in supporting institutions. Whether they are a PhD student, a hospital clinician or a research scientist, we provide quick, easy and secure access to online content for end-users from anywhere, at any time. The OpenAthens team works hard to ensure our products and services constitute a powerful tool which empowers both librarians and end-users. We have just launched our inaugural Best Publisher User Experience Award


December 2019/January 2020 Research Information


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infini/Shutterstock.com


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