Merthyr care home receives ORCHID award

Susan Boyle at St David’s Hall

From left to right: Head of Relationship-Centred Care at Hallmark Care Homes April Dobson, Operations Manager Debbie South, Clinical Care Manager Karen Beech, Managing Director Ram Goyal, Operations Director Cheryl Wanklyn and General Manager Mark McCole

Greenhill Manor Care Home in Merthyr Tydfil, was recently presented with the care group’s ORCHID (Outstanding Relationship-Centred Care Home in Dementia) award for achieving all 11 outcomes of their Together Dementia Strategy. In September 2017, Hallmark Care Homes launched their three- year strategy outlining the

actions they will

undertake to help their team members deliver outstanding dementia care, training and support. The strategy was developed following extensive consultation with 100 residents, 75

relatives and 100 team members and has been supported by a £250,000 annual investment to identify the outcomes which would have the most positive effect on their 19 communities. After adopting a whole home approach and working together, Greenhill Manor, achieved all 11 outcomes one

year before their

target. They were recently presented with a special plaque by Hallmark Care Homes’ Managing Director, Ram Goyal, at a ceremony at the dementia and nursing home.

Head of Relationship- Centred Care at Hallmark

Care Homes, April Dobson said: “Greenhill Manor is a very special place for a number of reasons.

One of the

things that makes it special is the way that the team work together to develop new and innovative ways to support and enrich the lives of the people who live there, particularly those who are living with dementia.


have exceeded our expectations and tailored all of the outcomes in our Together Dementia Strategy to the individual needs of residents and their families, turning the idea of relationship- centred care into reality and I was proud to present them with their award.” “The small things that each and every member of the team do every day have contributed to their success – achieving all 11 outcomes is no small challenge and the whole team should be congratulated.” General Manager at Greenhill Manor, Mark McCole said: “We are all so proud at Greenhill Manor Care Home to receive the ORCHID Award completing all 11

outcomes of the

Dementia Strategy. “Every team member at Greenhill Manor has worked towards ensuring we make a difference to the residents’

SCOTTISH singing sensation Susan Boyle returns with The Ten Tour to celebrate her incredible decade in the music industry at St David’s Hall on Tuesday 10 March 2020. This dazzling new show features Susan’s greatest hits and some phenomenal new genres of music, which will be sure to leave you in awe just as she did on the Britain’s Got Talent stage. Susan captured the nation’s hearts on the third series

of the popular

programme in 2008 and wowed the judges with her rousing rendition of I Dreamed a Dream from Les Misérables. A year later, her debut studio album of the same name became the UK’s best-selling debut album of all time

– beating the previous record held by Spirit by Leona Lewis. It was the second best-selling album of 2009 in the US, and more success was to follow across the Atlantic with her second album The Gift topping both the US and UK charts in 2010. The tour coincides with the recent release of the Ten compilation album, which features 13 of her classics and four new cover versions - A Million Dreams, Stand By Me, 500 Miles, and Climb Every Mountain. Tickets are £35.50, £48 and £58 (plus an optional £1.50 postage fee). To book your seats, please visit www. or call the Box Office on 029 2087 8444


by implementing the Together Dementia Strategy..” Cardiff & South Wales Advertiser - Friday 7th June 2019 - 13

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