Brits risk prosecution for ‘Accidental’ Hotel theft
NEW research from travel insurance specialist Columbus Direct reveals hotels around the world lose millions of pounds each year, as guests help themselves to items such as dressing gowns and slippers. Millions of Brits mistakenly believe these items are included in the cost of the room, with just a 38 per cent of Brits believing taking these items is theft. Brits need to be extra vigilant when packing their suitcases when leaving a hotel. Some 24 million people have
taken items from a hotel room, which they may have packed entirely by accident, risking potential fines and even prosecution through simple carelessness. Some holidaymakers admit they know that they shouldn’t take certain items, but believe they are such low value they it can’t be considered theft. An estimated 1.6 million Brits take alcoholic drinks from the mini bar and refill them in the hope they are not detected. A further four million have
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taken lower value items from the hotel such as batteries, light bulbs, glasses or cutlery as they believe this is built into the cost of the room. There are some who are less scrupulous travellers and knowingly take items that are not factored into the cost of a staying in a hotel room. The research found that 2.5 million have taken music players, while others have taken alarm clocks, telephones, hairdryers or even televisions. Separate research among hotels2 found that in these instances the customers would be asked to return the items or be charged for them, or could even be reported to the police. In some instances, they would be banned from staying at the hotel again. While these occurrences are rare, a leading motel chain’s Long Beach California location reported a guest taking a bolted down television from their room while a five-star riverside hotel in Washington DC reported a guest trying to take a roll away bed. A four-star boutique hotel in Madrid reported a guest who took not only the contents of the mini bar but the fridge itself. Carolina Vicente, Marketing Director at
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10 - Friday 13th April 2018 - Cardiff & South Wales Advertiser
Columbus Direct, said: “It can be confusing to know those amenities in hotel rooms there for each traveller to use and take with them,
like toiletries, and those considered the hotel’s property. It is worth checking with the hotel if you are able to take things like dressing
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Baskerville Hall Hotel
gowns or slippers, or if you will be charged for these, as no one wants an unexpected charge to their room after they return home.”
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