LEARNING & DEVELOPMENT
The entrants were required to present evidence of excellence in the following relocation/global people areas:
• An exceptional quality and personalised mobility experience or
management experience
• A responsive, resource-efficient and cost-effective service or a forward-looking global people management approach improving business outcomes • A committed, engaged, and passionate workforce.
Entrants in the research contribution category were asked to demonstrate:
• Contribution to knowledge and advancement of understanding of global people management
• Impact and implications for practice • Innovation and best practice.
BEHIND THE HEADLINES Going behind the headlines of which organisation won each category, the Relocate Awards Supplement 2020 shares knowledge via a wide range of examples of exceptional mobility or global people management experiences giving details of responsiveness, resource efficiency, cost-effectiveness and improved business outcomes that very much impressed the judges. The importance of this publication lies in its success in
translating tacit knowledge into explicit knowledge such that all can benefit from the learning points. The write-ups of the Award winners’ practices in the Relocate Awards Supplement 2020 act as a knowledge repository of ‘best practice’ and ‘best fit’ examples for all in the global mobility/people management industries. One of the key messages though that came across strongly to
LEARNING FROM EXCELLENCE The Awards specifically required organisations to distil learning from problem solving and to give examples in practice, highlighting their learning from this. Examples given were taken from local level (eg in specific
countries) and/or drawn from wider geographies (regions or globally). By setting out the context of problems encountered and how these were solved, entrants enabled the transfer of tacit knowledge into explicit, written, knowledge that could be shared with the judging team. Through this, the judges were able to see how Award entrants had found novel solutions to complex issues. Organisations entering the Awards were able to support the
different sections of their entry with relevant documentation and many also provided a short video clip to demonstrate the culture/ ethos of their business. Supporting documentation such as testimonials and screenshots
of technology solutions, along with corporate videos, provide examples of explicit knowledge that can easily be shared (for instance clients can see these online). However, the key knowledge transfer came from the
examples of how difficult issues were managed because these were contextualised by the situation described and examples given demonstrated innovative means of resolving organisation, employee, and/or family concerns.
the judging team was the emphasis on excellence in managing the internal and wider (sometimes outsourced) workforce. Staff commitment, engagement and passion shone through the winning entries (and many of those that did not win but still exhibited excellent practice). It was particularly notable that efforts to foster trust, autonomy and motivation made a huge difference to the business success outcomes of all the Awards entrants. With leadership and management approaches that cultivate
diversity and inclusion, employee development, and support networking via internal and external partnerships, people perform better. Examples of charitable activities and sustainability initiatives were also great employee motivators. It was the exceptional performance of the workforce, working
under great leadership, which enabled the generation of excellent business outcomes. And the key learning point? Leadership and management of people and HRM practices matter hugely in organisational success.
an exceptional global people
LEADERSHIP AND MANAGEMENT OF PEOPLE AND HRM PRACTICES MATTER HUGELY IN ORGANISATIONAL SUCCESS”
Check the website for more details
relocatemagazine.com/awards-2020-home
ABOUT THE AUTHOR Dr Susan Shortland is a Senior Lecturer in HRM at the University of Westminster and also holds the honorary title of Professor Emerita at London Metropolitan University. She is a Chartered Fellow of the Chartered Institute of Personnel & Development and a Senior Fellow of the Higher Education Academy. Sue is an active researcher and has published widely in academic journals and practitioner publications.
28 | RELOCATE | SUMMER 2020
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62 |
Page 63 |
Page 64 |
Page 65 |
Page 66
