SUPPLIER SERVICES
arrivals to the UK from the Government’s ‘red’ countries, resourceful relocation companies are providing specific support to relieve the pain. Heart Relocation, who were Highly Commended in the Best Relocation Management Company category of the 2020 Relocate Awards, have introduced a comprehensive Quarantine Support Service which includes assignment pick-up, 24/7 support, shopping, personal protection, remote settling in, daily check in and pre-move inspection. They have also produced a Wellness
Research Paper ‘The Role of Wellness in International Assignments’ which makes a valuable contribution to policy review as we reassess global mobility, business travel, talent management, supply chains and duty of care as economies start to recover from the pandemic. Weichert Workforce Mobility have
“WE WORKED CLOSELY WITH COUNCILS AND PUBLIC BODIES TO OFFER SAFE SERVICED APARTMENTS TO THOSE DESPERATE TO ISOLATE CLOSE TO WORK, OR NEEDING EMERGENCY ACCOMMODATION. ” JAMES FOICE, ASAP CEO
incomplete. Even the most well-resourced organisations are struggling to stay on top of the magnitude of information that is published each day. “Our COVID Travel Safe risk
assessment tool combines cutting edge technology with best in class medical and risk intelligence for the highest levels of duty of care.”
PROTECTING GRADUATE EMPLOYEES The coronavirus pandemic has had a serious impact on graduate employers. Over the last three months Pro Tenant have been supporting clients and their graduates by managing a number of Covid-19 specific challenges and complications. From graduate employers the most
common request has been for early termination of
tenancy contracts in
circumstances such as when graduates have been furloughed, or needed to return to the family home to self-isolate, negotiating the early termination of tenancy agreements
and house/flat share agreements, with minimum or zero financial penalties. As graduate mobility starts to return
more fully, our role is to ensure the client’s employees remain safe and suitably advised regarding physical or remote property viewings with clearly structured and documented risk analysis, to include government social distancing and hygiene guidelines, Pro Tenant say. From the initial needs’ assessment phase through to how the consultant interacts with the graduate and the practicalities of viewing ‘etiquette’ all need to be reviewed under the new normal of supporting graduate employees, they confirm.
RELOCATION MANAGEMENT COMPANIES RESPOND Relocation consultants are quickly adapting to the new world of virtual home visits on behalf of clients. Many had already been providing a similar service for time pressed clients often based overseas. With the introduction of 14 days quarantine for
produced a Relocation Rebound white paper. This includes a simple checklist to mitigate risk with a more effective Duty of Care policy. They suggest:
• Develop a process to monitor and track travellers for key areas of pre- trip assessment: taxation, immigration and Duty of Care
• Synchronize with Travel, Security and HR
• Determine roles and responsibilities • Educate and communicate with business leaders and employees
Weichert state that health briefings are likely to become as important – if not more important – than tax or security briefings.
SERVICED APARTMENTS Serviced apartments offer obvious advantages over hotels in helping to keep business travellers and those on an assignment safe with reduced contact. The serviced apartment association
ASAP were swift to support their members at the start of the Covid-19 crisis. James Foice, ASAP CEO, says: “When
we realised how hard it was to find suitable places to live during the crisis, we worked closely with councils and public bodies to offer safe serviced apartments to those desperate to isolate close to work, or needing emergency accommodation. “The comments we got back were all
about the standard of cleanliness and the ability for guests to isolate safely, in
20 | RELOCATE | SUMMER 2020
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