In Reference CCRDirectory
Marketing
Gravity Global is an international Business-to-Business (B2B) PR and communications business with specific expertise in the consumer and commercial credit industry. It has more than 30 years’ experience across a number of diverse briefs, from credit insurance and alternative lending through to debt purchase and consumer collections. With 100 employees across three offices in the UK, as well as being part of a wider international network, Gravity Global is consistently ranked in the top-five B2B agencies worldwide.
Software
CaseflowFusion provides one system for the collection of both consumer and commercial accounts. Powerful facilities enable you to automate the entire lifecycle of the receivables
management process. With market-leading feature content already in place, fast return on investment is
guaranteed, together with low cost of ownership going forward. With a diverse range of customers across the UK and Europe, Fathom provides a full range of interfaces, services and expertise to complement the system.
DDI Software is a long-established software house, supplying a comprehensive digital- collections platform and modular, fully integrated telephony/dialler solution. Users of the Ascent Collections Platform benefit from no upfront costs and an ongoing low
cost of ownership through high levels of user configuration supported by a very proactive team at DDI. The CallCent Telephony module gives a comprehensive and fully integrated
telephony/dialler solution including; skill-based routing, blended dialler, outbound message blast and 100% inbound and outbound call recording. Together this enterprise solution will centralise your data ensuring a truly single customer view.
Technology
Qualco UK delivers technology solutions to the collections industry and specialises in panel and asset management. Clients report an increase in collections and a reduction in costs using Qualco systems and services. Systems include IntraCollect – an internal collections platform – and ExtraCollect – an
external recoveries management platform. Our optional PortfolioManager service offers a fully-outsourced, panel management solution. Analytics, performance management,
oversight, query management and account and invoice reconciliation are included. Contact: Jan Michael-Lacey – 01932 213340 –
JLacey@qualco.co.uk –
www.qualco.co.uk
Training
CMT is an NCFE Investing in Quality Approved Centre, delivering open, in-house and bespoke credit, finance, customer care, professional development, leadership and management courses; including a Level 4 Diploma Course in Credit Management and Level 5 Credit Management Masterclass. Courses are very interactive and practical, full of techniques that can be effectively used in the workplace immediately, boosting morale,
increasing productivity and improving results. We have worked in the UK, EU, India, Middle East and Asia. Contact:
www.cmtltd.co.uk – +44 (0) 115 989 9997 –
steve@cmtltd.co.uk –
info@cmtltd.co.uk
September 2019
www.CCRMagazine.com 45
Scott Dawson Director, DDI Software Tel: 0141 428 3994 E-mail:
scott@ddisoftware.co.uk
Fathom Management Solutions Ltd 7 Windsor Square, Silver Street, Reading RG1 2TH Tel: +44 (0)118 975 0044 E-mail:
contact@fathom.co.uk www.fathom.co.uk
Contact: Sean Feast –
sfeast@gravityglobal.com +44 (0) 20 7330 8810
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