In Reference Appointments & Updates
according to the Q3 SME Confidence Tracker from Bibby Financial Services (BFS). Fewer SMEs are investing and the amount
they are investing on average has also fallen. The research shows that the number of SMEs investing (69%) is 11 percentage points lower than the same time last year (80%). Edward Winterton, UK chief executive at
BFS, said: “Despite another Brexit deadline passing and a national awareness campaign by the government, SMEs have not taken action to prepare for Brexit. “While we empathise to some extent with
SMEs in this situation, failing to prepare leaves businesses on the backfoot in comparison to some of their peers which could have meaningful and long-lasting effects on the health of their business. “If the UK economy is to realise its
potential then SME confidence must be restored through clarity from government.”
MarketInvoice has updated its name to MarketFinance. The fintech business lender, established in 2011, has provided over £2.6bn in lending to thousands of UK businesses. Using its proprietary technology and risk
engine, coupled with a personalised service to enhance the lending experience, MarketFinance has enabled businesses to seamlessly access credit lines to suit their needs and fulfil their growth ambitions. Anil Stocker, CEO and co-founder of
MarketFinance, said: “Moving to our new name, MarketFinance, recognises the journey we have been on since 2011. It
Just Mortgages’ self-employed division has seen several of its advisers expand their own businesses and take on new staff. Angel & Allsop Financial Services in south-east Kent has
recruited two additional brokers into its all-female team, with plans for further expansion in coming years. Co-founder Emma Angel said going self-employed and
joining up with Just Mortgages was “the best thing we have ever done” and “we wish we had done it sooner”. Joe Childes, co-founder of Right Choice Mortgages in
Carl Parker
south Yorkshire, agreed: “I cannot see why a broker would go with anybody other than Just Mortgages,” he says. When Joe and his business partner Richard Thompson took the decision to go self-employed, “Just Mortgages backed us every step of the way.” Carl Parker, director, said: “Brokers are self-employed and, therefore, in
control of their own destiny, but they have a dedicated sales manager to help and support them. The fact that so many are now taking on new advisers into their business shows that this approach can really pay dividends.”
accurately reflects the wider lending choices we offer businesses today and those we will bring to the market in the future. Furthermore, this aligns with our company strategy to become a single source for all the finance needs required by ambitious business leaders.”
The Money Advice Trust, has published a new guide to support car dealership staff improve support for customers in vulnerable circumstances. The dealership guide Customer vulnerability: decision-making when purchasing a vehicle provides practical tools and processes staff can use when engaging with customers. Chris Fitch, vulnerability lead consultant, said: “When purchasing a vehicle from a
Car-buying customers of Specialist Motor Finance (SMF) are now being put in the driving seat when it comes to managing their repayments and getting help from the company. Shortly, every borrower will be able to go online to view
an up-to-the second profile of their account, propose adjustments to their payment plan, and access customer support facilities. SMF managing director David Challinor, said: “We are
car dealership, customers will make lots of big and small decisions. “Importantly, as our new guide explains,
we can identify customers who might need extra support or help during their purchase, by carefully watching the way in which they make these decisions. “Our guide provides staff working in car
dealerships with the tools to better identify these vulnerable customers, support them in their decision-making, and to treat them fairly.”
Nuapay has announced its partnership with mobile technology platform, Thyngs, to help charities tackle the decline in donations due to reductions in consumer cash use. The two companies have joined forces to
support fundraising for the BBC’s Children in Need campaign. They have created a giant Pudsey Bear with an NFC chip on its ear, enabling passers-by to tap their phones to make a donation to the Children in Need campaign. The Pudsey Bear collection points will be available at a number of offices, bars and restaurants across London. “The charity sector is heading for a crisis.
David Challinor
delighted that the hard work put in by Genius and our own technical team has resulted in a highly efficient means of providing the best possible support to borrowers.” “As well as maintaining close vigilance of every individual’s situation, we
are also empowering customers to take greater control of their relationship with us.”
December 2019
www.CCRMagazine.com
Cash remains the most common method for people making donations (53%), so as we become an increasingly cashless society, donations have taken a hit. If charities do not act, they will soon find themselves divorced from a vital revenue stream,” said Neil Garner, CEO of Thyngs.
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