In Focus Collections Embracing this technology would mean
cutting cost dramatically and providing better customer experiences. Sight impaired and dyslexic business
owners should have a voice-recognition loan application process tailored for them. Through this technology, huge numbers
of customers could monitor their loan status quickly, and get settlement figures in an instant (at no or low cost to the lender). Of course, care will need to be taken
with security, privacy, and KYC, but these challenges are not insurmountable as we already trust so much in our smart phones, and ID confirmation through our thumb-prints.
The revolution A voice-recognition loan application process could also help any dyslexic small business-
owner who is busy building their business and has little time for sitting in front of a computer. Through a voice-recognition system,
individuals could get access to finance whilst driving between sites, or on the way home after a busy day. Swishfund does not have the resources to
develop this technology right now. However, there is a real need, and a great opportunity, to make finance more accessible through voice recognition. Voice recognition technology is there for
changing the world of SME finance, and would help people like my nine-year-old daughter start a business and succeed. At Swishfund we have thought about this
a lot, so if you have the resource and would like a sounding-partner to develop this, please let us know. CCR
Through this technology, huge numbers of customers could monitor their loan status quickly, and get settlement figures in an instant (at no or low cost to the lender). Of course, care will need to be taken with security, privacy, and KYC, but these challenges are not insurmountable as we already trust so much in our smart phones, and ID confirmation through our thumb-prints
January 2021
www.CCRMagazine.com
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