INDUSTRY UPDATE
Worktop Fabricators go back to basics on workplace safety issues
it’s easy to overlook the practical basics: stone worktops only represent a health hazard when they are cut in the factory. So you need to get your factory management right. The Worktop Fabricators Federation, which represents Britain’s most
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conscientious worktop manufacturers, has been working with the British Occupational Hygiene Society charity to create a hard-hitting message for the people on the fabricating front-line. “These punchy and impactful new posters sound a clear reminder that
health & safety is everybody’s responsibility,” says WFF director Andy Phillips. “It’s important for our customers, too, to know that behind our assurances about the safety and quality of their finishedworktops lies an absolute commitment to protecting and educating our workforce.” The new initiative draws on the BOHS’s extensive experience across
industry in developing simple messages to drive behavioural change. It uses prominent QR codes, so workers whose mother tongue is not English can scan the posters to access the same information in different languages. Alongside the posters, BOHS and WFF are collaborating on creating
a memorable new interactive training video which workers can access on their mobile phones.
u07591 339 144
uwww.worktopfabricators.org
ith all the headlines and international interest in the risks around respirable dust in worktop manufacture,
Kudos appointment to elevate its customer experience
and office site in Cumbria. Michael brings a wealth of experience from previous customer service roles and will oversee a team of 4 in this front-facing position. “I chose Kudos Showers not only for its strong reputation for quality and
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innovation within the bathroom and shower industry, but because it prioritises and measures customer satisfaction and continuous improvement,” said Michael. “I’ve spent the last nine years managing and developing a customer-focused team at BT and my goal at Kudos is to continue to build on the great work that has been done to further elevate the customer experience.” Nick Graville, Sales & Marketing Director for Kudos, stated, “We’re
thrilled to welcome Michael to our customer services team. His experience will significantly enhance the quality of service we provide. We have a longstanding reputation for delivering best-in-class customer service, and Michael’s addition to the team will further strengthen that reputation.” Kudos has been designing and manufacturing shower products at its
Cumbria facility since 1999. Now trading as RONAL Bathrooms UK Ltd, its portfolio includes shower enclosures, shower trays, over-bath screens, and wet-room solutions sold via KBB showrooms and merchants across the UK.
u01539 564040
uinfo@kudosshowers.co.uk uwww.kudosshowers.co.uk
BKU JANUARY 2025 41
udos Showers has appointed Michael Brewins as the Customer Services Manager based at their Holme factory
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