EDITOR’S CHOICE
By Nils Olson, Chief of Strategy, Tacton
I
n capital equipment manufacturing, variability is part of the business model, not an exception to it. Even enterprises that are built on a standardised platform rarely produce identical of performance requirements, environmental conditions, regulatory constraints, automation levels, materials and regional standards. Personalisation drives growth. But as
coincides with margin erosion, operational instability and discount pressure. The root cause executed across the business.
EACH ORDER IS A FINANCIAL COMMITMENT Capital equipment operates on a project-based system. Each order carries its own revenue, cost structure and margin expectation. Unlike high- volume manufacturing, errors don’t average out amends, or contractual consequences. Production costs dominate the cost structure in complex equipment environments. Small deviations in materials, routing, or engineering
30 March/April 2026 Irish Manufacturing
Once costs are embedded in assemblies or site installations, recovery options are limited. Prioritising margins requires controlling complexity before it reaches execution. The evolve across the enterprise.
FRAGMENTATION ISSUES ARISE Customers demand speed, honesty and coherent product representations, performance tiers, bundled features and high-level choices.
components based on cost and lead time. Service
local tools, inconsistency is unavoidable. Each function operates from its own interpretation of are most expensive. supply disruptions and limited installed-base
naturally follow. These issues may surface late in the process, but their root cause sits upstream in fragmented governance and disconnected logic.
THEN MARGIN EROSION BEGINS uncertainty enters the commercial process. Sales teams cannot always answer critical questions with • • • • To ensure business deals continue moving
forward, enterprises must compensate without discounting, post-quote validation and late-stage design adjustments. Revenue is secured, but cost volatility is built in from the start. Engineering spends disproportionate time
incompatible or missing components. Supply chain reacts with alternative sourcing and expediting. Projects ship despite reduced margins.
MOVING DISCIPLINE UPRIVER governance upstream at commercial decision-
making.The objective is not to limit customer
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