RETAILER NEWS
Emma Bridgewater mugs centre stage at Starmer– Zelenskyy meeting
S
toke-on-Trent-made pottery was given the global spotlight this week as Prime Minister Keir Starmer and Ukrainian President Volodymyr Zelenskyy were pictured enjoying tea from Emma Bridgewater mugs at Downing Street.
The two leaders met in
the garden of No 10 on 14 August, where their drinks were served in bespoke half pint mugs manufactured and decorated at Emma Bridgewater’s Hanley factory. stage. Former US President Joe Biden and ex-Prime Minister Rishi Sunak were both pictured using the same mugs in 2023. Sunak was also gifted a personalised Emma Bridgewater mug when he moved into No 10, and previously decorated a plate during a factory visit in 2020. are Emma Bridgewater half pint mugs, part of a special collection made for 10 Downing Street. The mugs were made and decorated by hand in our factory in Stoke-on-Trent, continuing the 300-year-old tradition of
August/September 2025
housewareslive.net
Fenwick
D
epartment store Fenwick has today (10 September) unveiled
experiences and exclusive store and online. The free-to-join initiative is
built around a tiered, points- based system — green, silver and gold — and is supported by a national multi-channel Every customer begins at the green tier, which includes priority booking
for Fenwick events and members-only shopping days. Silver tier members gain further perks such as a birthday reward, complimentary beauty from all previous rewards plus triple birthday points, access to private fashion showcases and cultural brand experiences with Fenwick partners. Mia Fenwick, Deputy Executive Chair, said: “MyFenwick is a natural extension of our hospitality, designed to recognise and reward our loyalty programme, providing meaningful ways to thank and reward our The launch follows a challenging period for the retailer. Earlier this year,
the group appointed restructuring specialists AlixPartners to help tackle for the year to January 2024, after sales fell 5.2%.
John Lewis Partnership reports loss despite higher sales J 6 |
half performance in sales and customer satisfaction but is posting a loss before tax and expectations of £34 million for
the 26 weeks to July 26 2025.
Jason Tarry, Chairman of the John Lewis Partnership, said the “Our clear focus on accelerating investment in our customers and our brands is working: more customers are shopping with us, driving sales, and helping Waitrose and John Lewis outperform their “We achieved our highest recorded levels of positive customer Customer numbers rose 4% and loyalty schemes also expanded, Both Waitrose and John Lewis outperformed their markets during the period, and overall customer satisfaction reached its highest recorded level. Robyn Duffy, Consumer Markets Senior Analyst at RSM UK, commented: “Wider market factors are likely at play in these results too. The recent M&S cyber-attach likely resulted in an unexpected windfall for John Lewis. With M&S’s online functions temporarily impacted, many consumers, particularly those in the overlapping target demographic, would have naturally turned to John Lewis as an
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