HEATING SYSTEMS
Taking a full system approach
Mark Wilkins, director of technologies and training at Vaillant, looks at the benefits of considering a full system approach, for both the installer and end user, when recommending a heating system
Mark Wilkins, director of technologies and training at Vaillant
T
he latest heating technology boasts intelligent, energy-efficient features across the various components that make up a whole system. However, they need to speak to each other effectively to ensure each one functions at its best, and to maximise overall efficiency. When designing an efficient heating system, selecting the right combination of components that work together seamlessly is vital to boost performance and deliver a quality installation. Even for the most basic heating systems it is well known that installing an appropriate control with a boiler or heat pump is important to improving system efficiency. A significant benefit in choosing a complete system from one manufacturer is the reassurance that each component
has been designed to work with each other and the system has been tested by the manufacturer. As appliances from one manufacturer will speak a common ‘system language’, this helps fine-tune the entire system and makes installation easier. For instance, a regular boiler installed with an intelligent control and cylinder can modulate when there is a demand for either heating or hot water. Most mixed brand systems would simply switch the boiler on and off to maintain the required comfort levels, and therefore create greater wear and tear on the individual components. As heat pump technology continues to grow in popularity, this point becomes even more prevalent. Heat pump systems typically include an outdoor heat pump unit, a hot water cylinder, a control and can also include expansion vessels and indoor hydraulic units. So, a heat pump system relies on a number of components to work efficiently together to offer homeowner control and comfort in their home. The savings available go further than reducing homeowner fuel bills. The latest developments in smart home heating mean that installers can offer better customer service and reduce call out visits to customers. Opting for a smart control that offers remote diagnostics, gives data insight that installers and manufacturers can use to be prepared with the right parts for visits.
Also by understanding and monitoring the system’s performance, installers can recommend fixes to issues before they even occur.
Consistent training and product knowledge
Learning the ins and outs of products from one manufacturer has its benefits in terms of time, convenience of training, and capability. Once you are comfortable with the install and features of a product range it is far easier to migrate to future products. Vaillant, for example, offers training across its range of products so installers can gain in depth knowledge of which products make the best combinations depending on the customer needs. It also gives scope to question the experts on how to better serve installations and gives access to technical product support when needed.
One point of contact
Installing one complete heating solution means that installer and end user have one point of contact should an issue arise. Selling this single brand system approach to homeowners is simple: they get a reduction in C02 emissions, reduced energy bills, plus the assurance of single brand quality throughout.
www.heatingandventilating.net
26 June 2021
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