HOT BEVERAGES


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voca Group has launched a new product class that brings all its bean-to-cup, tabletop and superautomatic coffee machines together under a single, unified banner — the Gaggia G-Line.


The move marks a major step in aligning the company’s premium coffee technology under one trusted and recognisable name. The new range includes two standout models: the G300 and the G100, both designed to meet the evolving demands of the professional coffee market. The G300 represents a new generation of super-automatic


espresso machines, combining Italian design with cutting-edge reliability and performance. With a daily output of up to 200 cups, it’s ideally suited to hotels, restaurants and busy office environments seeking top-quality coffee with minimal maintenance. Stylish in


appearance, the G300 features customisable LED lighting, chrome detailing, and a wide touchscreen interface for a seamless user experience. Meanwhile, the G100 offers the same design excellence in a


more compact form. Just 31 cm wide, it features a 7-inch intuitive touchscreen and is available in two versions — one with fresh milk and one with powdered milk. Precision grinders ensure consistent quality across a diverse drinks menu, while its A-Class energy rating makes it a smart choice for smaller venues conscious of running costs. With the G-Line, Evoca Group has created a cohesive coffee machine family that blends innovation, efficiency and the heritage of Italian coffee culture — reaffirming its position as a leader in professional beverage solutions.


Today’s coffee machines are no longer simple dispensers. They are becoming connected, intelligent systems that blend seamless user experience with operational efficiency. One of the ongoing developments for smartification is the order to delivery process for tabletop coffee machines, designed to make beverage ordering easy for customers, cost-effective and economically efficient for operators. There are several variations of smart order processes, each offering advantages. In a “Voucher” model, users order via a separate screen, receive a printed QR code voucher, and scan it at the machine to redeem their chosen drinks. Melitta Professional supports multi-buy options, allowing multiple beverages to be pre-purchased and redeemed conveniently. This approach is suitable for offices, hotels, or co-working spaces, as it separates order queue from preparation, drives efficiency and can easily be integrated and scaled with multiple Melitta equipment.


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Tap, scan, sip: how smart order processes create a fully digital-integrated coffee experience Another increasingly popular model follows is the “No Wallet – No


Problem” philosophy. Here, users simply select their drink directly at the machine, scan a QR code that redirects to a secure hosted payment page, and choose their preferred digital payment method, such as Apple Pay or PayPal. Once payment is confirmed, the machine automatically receives a release order, prompting the user to place their cup and enjoy freshly prepared coffee. This frictionless process supports impulse purchases, reduces the need for physical cash or tokens, and appeals to digital-native consumers. For operators, these advancements mean simplified transactions


with no additional CapEx, low transaction costs and real-time consumer data. End users benefit from faster, contactless and customisable experiences once introduction to the new processes has been done precisely. Ultimately, the industry gains higher efficiency, broader payment


flexibility, and improved user satisfaction, strengthening the role of smart vending and OCS in modern workplaces and public spaces.


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