NEWS | Industry Updates


Vending recovers, but hybrid working impact remains


The latest edition of the European Vending & Coffee Service Association’s (EVA) annual report demonstrates that across Europe the pandemic recovery which started in 2021 is continuing but hybrid working is having a significant impact. The eagerly anticipated EVA market report, covering data up to the end of 2022, provides a detailed analysis of 24 vending and office coffee service (OCS) markets. It offers reliable and unique statistics into the development of the market, and can help equip companies with the evidence and knowledge to tailor important investment decisions. The report shows that machine fieldbase, vends and revenue are


all showing positive growth compared to last year. Indeed the post- Covid growth rates show that an increase in consumption coupled with significant price rises help mitigate the effects in inflation and hybrid working. To be fully read in context, the EVA says it is important to


look back to pre-pandemic. Compared to 2019 levels, while machine numbers are slightly higher, vends and revenue are both significantly lower. Vends are more than 20% down which could demonstrate a more permanent reduction due to a seemingly settled partial working from home rhythm. Erwin Wetzel, EVA director general, commented: “What really


strikes me in the new report is that for the first time OCS now makes up more than a third of the total industry in terms of machines. Looking more widely, the report statistics show a bit of a mixed


bag. All the key indicators look good if we compare to the previous year, but it’s clear that the industry is still quite far from 2019 levels. The question we need to explore going forward is how operators can compensate for the seemingly permanent loss of vends from hybrid working.” This year, the report also provides for the first time some insights into smart fridge and water dispensers, categories that the EVA plans to explore in greater depth in the coming editions.


4 | vendinginternational-online.com The EVA market report was presented for the first time at EVEX


2023 in Bucharest and is free to access for its members. For non- members, the report is available for purchase by contacting us at vending@vending-europe.eu


Some of the findings of the report: • The total number of machines across Europe continues to climb; now at 4.45 million.


• The Italian market again counts the largest fieldbase with 826,000 machines.


• The Netherlands is now the largest market in terms of vends, with 4.85 billion – an impressive 15% increase from 2021.


• The German market revenue is €2.8 billion, an increase of 16% from 2021 and the largest market by revenue.


• Micromarkets number almost 6,500 across Europe and are showing impressive year-on-year growth.


• There are more operators using smart fridges than micromarkets, and suppliers are increasing strongly.


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