NEWS | Industry Updates


With the advancement of technology and changes in consumer habits, the vending machine market is undergoing a profound transformation. The close collaboration between brands and operators is seen as a key factor driving the future development of this market. The China Vending & Smart Retail Expo organising committee, has made the following observations. According to market research reports, the global vending machine market is expected to maintain steady growth in the coming years. For example, according to a report by Grand View Research, the global vending machine market is projected to reach nearly $10 billion by 2025. Behind this growth is the increasing demand from consumers for instant and convenient consumption experiences, as well as the advancement in technologies such as the Internet of Things (IoT) and mobile payments. Against this market background, the combined model of brands and operators is beginning to demonstrate its advantages. Brands typically possess strong brand  operators have the technical expertise and experience to deploy and maintain vending machine networks. Collaboration between the two can lead to resource sharing,  market coverage, and ultimately, increased sales revenue.


Advantages of brand and operator integration


Customized Services: Brands can collaborate with operators to develop customized vending machines based on their product characteristics, such as beauty vending machines or electronics vending machines. Data-Driven Marketing: Through the intelligent systems of vending machines, brands can collect data on consumer purchasing behavior and optimize product placement and marketing strategies accordingly.


The future of vending machine market — integration of brands and operators


Enhanced User Experience: Brands can


increase user stickiness and brand loyalty by offering samples and interactive activities through vending machines. Reduced Operating Costs: Compared to


traditional retail, vending machines have relatively lower operating costs, helping brands save on labor and rental expenses. Taking beverage giant Coca-Cola as an


example, the company has partnered with multiple vending machine operators to  buildings, and even schools worldwide. Coca-  also utilizes its expertise in cold beverage technology to help operators improve machine performance and user experience. This collaborative model enables


Coca-Cola to effectively reach consumers while providing operators with a stable source of revenue. Another example is the Chinese unmanned retail company “Youbao.” Youbao offers personalized shopping experiences to consumers through its self-developed intelligent vending machines combined with big data analysis. Additionally, it collaborates with several well-known brands to introduce their products into its vending machine network, increasing product diversity and providing an innovative sales channel for brand owners.


In addition to the above examples,


digitisation and personalization are also important trends in the integration of brands and operators. With the  intelligence technologies, vending


machines can not only monitor inventory in real-time but also recommend products based on consumers’ purchase history and preferences. This intelligent service enhances the shopping experience for consumers and provides valuable consumer insights for brands and operators. However, achieving effective integration between brands and operators is not easy. It requires both parties to overcome many challenges in cooperation, such as how  security and privacy issues, and how to  cooperation cases are often built on transparent communication, shared goals, and long-term commitments. In conclusion, with the continuous advancement of technology and changes in market demand, the future of the vending machine market will increasingly rely on the close collaboration between brands and operators. By sharing resources, technology, and data, both parties can jointly develop new market opportunities,  services, and maintain a leading position in the competitive market. For brands, this represents a new opportunity to expand  for operators, it is crucial for enhancing service quality and competitiveness. The future vending machine market will be a combination of brand and operational 


For more information email grand.zh@grahw.com


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