VENDING ASSOCIATIONS
Data collection and sharing in vending European Vending & Coffee Service
Association (EVA)
connected, smart vending services are able to collect and collate an increasing amount of information on the consumer, in order to analyse preferences and behaviours. After all, by knowing the consumer better, the vending operator is able to offer a more tailored product range, understand the machine interactions and ultimately maximise sales.
A
The EVA Technical and Electronic Payment Committees held a joint meeting this month in Brussels to discuss this very subject, particularly as a series of new EU laws have the potential to directly impact the industry. Three new laws are especially relevant, namely the EU Data
Act, the Cyber Resilience Act (CRA) and the Second Network & Information Security (NIS2) Directive. Taking them in order, the EU Data Act creates an obligation
to make product data and related service data accessible to the user, and could also lead to 3rd party providers requesting access to certain machine data. For the CRA, manufacturers of smart machines would have to conduct risk assessments and apply due diligence in ensuring that third-party components do not present risks. The NIS2 Directive on the other hand covers ‘cloud computing services’ and following a meeting between the EVA and the EU Commission, we were informed that the legislative intent is to cover all clouds, not just the well-known global cloud providers. This could mean vending and telemetry clouds following the measures in the Directive, and/or any subsequent national measures. All in all, while each of the laws seem to apply to aspects of
still somewhat vague. EVA members are currently evaluating the initial and detailed interpretations of the rules that we recently published, with the aim of concretely understanding their implications in the daily vending businesses. If you would also like to join the discussions, contact us about EVA Membership today.
s the industry becomes ever more
The Automatic Vending Association (AVA)
Shaping the Future of Vending: Insights, Innovation & Industry Impact T
he AVA continues to lead the industry with powerful insights, impactful events and collaborative initiatives. We’re proud to announce the release of the 2024 AVA
Census & Market Report—our most comprehensive analysis yet sectors. Compiled by Colston Consultants, this year’s report draws on data from over 150,000 machines, offering a robust picture of current trends and future opportunities. Highlights include a 9.6% increase in total industry revenue (£3.66 billion), the growth of micro-markets and smart fridges, and an impressive 90% of pay-vend machines now supporting cashless transactions. Coffee-to-Go sales alone reached £648 million, helping cement the UK’s position as one of Europe’s leading markets. The full report is free to AVA members and available for purchase by non-members. engage directly with members through exclusive events. Most recently, AVA Live: On the Road took us to Parts Town UK’s cutting-edge 100,000 sq. ft facility in Cannock. This members- only experience included a guided tour of the UK’s largest OEM parts distributor, a panel discussion covering Chinese imports, future tech and equipment trends, as well as a legislative update from Chief Executive David Llewellyn. With high-value networking and a delicious lunch, the event was a resounding success. Looking ahead, we remain committed to providing timely
data, accessible events and forward-thinking advocacy to support members across a rapidly evolving sector. From innovation to regulation, we’re here to ensure your business is equipped to thrive.
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