PAYMENT SYSTEMS Don’t count out coins and notes yet
Coin and note handling technology is advancing despite the rise of cashless and digital payments in some sectors and countries. Many vending machines still accept cash, so robust solutions remain vital for this industry as cash remains a preferred payment method for many transactions. sales & marketing director at Innovative Technology Marcus Tiedt explains Marcus says: “Not only is cash important for consumer choice, it also has a cost and security advantage over digital payments. Merchants often raise concerns about the cost of accepting card payments and losses. Some consumers do not fully trust cashless payments as fraud continues to rise and pose major threats, especially with the growth of digital wallets.”
Whatever the payment choice, operators and customers alike expect secure and fast transactions, ease of use and continuous machine availability, therefore payment processing solutions need to be carefully considered within the vending industry. Innovative Technology (ITL), have a range
of banknote validators and recyclers which are widely used in the vending industry throughout the world. For a truly global vending solution the NV9 / NV9 Spectral is the product of choice. This banknote validator is well established in many countries and vertical mounting makes it suitable for vending machines. Available with an add on payout unit it can store and recycle up to 40 mixed notes ensuring constant machine uptime with change always available.
More than just a simple transaction
For North America and the Eurozone, the BV50 is described as an exceptional value product. With various cash box capacities available and the option of up or down stacking, this unit is said to be easy to integrate in the often tight space restrictions found in vending applications. Lastly, ITL has the cost effective CBA9 note validator designed for Asia and Middle East markets. Available with a 30-bill single is maximised and coin starvation eliminated.
As the vending industry continues to embrace smarter, more connected solutions, payment systems are no longer just about transactions—they’re about transforming operations, enhancing user experience, and delivering value on every level.
Chris Ives, business development manager at VMC explains: “For operators, data is everything so with our VMC’s Flex solution, you can seamlessly integrate with telemetry and route optimisation software, turning payment data into a powerful operational tool. This visibility supports better decision-making, streamlines replenishment routes, and On the user side, loyalty matters. Smart payment systems enable customers to accrue rewards and redeem them instantly at the machine, encouraging repeat purchases and helping operators build
long-term engagement. In environments with a regular user base— such as workplaces—this functionality becomes even more powerful, fostering a habit of daily use.
offering free drinks, subsidised rates, or daily allowances, our system ensures perks are used fairly, reducing misuse while increasing uptake. When combined with loyalty features, it creates a compelling reason for staff to keep coming back, improving their experience and helping businesses get more from their investment.”. With mobile and contactless payment now standard, the focus
is shifting toward added functionality and integration. From loyalty rewards to back-end data, operators are leveraging payment systems to optimise operations and boost engagement.
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