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SIRIUS u Celebrating 25 Years The Importance of Face-to-Face


While technology and digital communication continue to evolve rapidly, Sirius fi rmly believes that face-to-face interaction remains one of the most valuable aspects of building long-term relationships within independent retail.


T


he Group’s annual Conference and Trade Show have become key


events within the calendar, providing Members and Approved Suppliers with the opportunity to connect directly, discuss future opportunities and strengthen relationships in a collaborative environment. Steve Jones continues: “Our events are about much more than products and promotions. They’re about strengthening the community, sharing ideas and helping both Members and Suppliers better understand how they can support one another moving forward.” These touchpoints aren’t just limited to our


Conference and Trade Show, they continue throughout the year through regular meetings and ongoing communication with both Members and Approved Suppliers. Those conversations are incredibly valuable, allowing us to better understand the objectives of all parties, identify opportunities and ensure we continue evolving in line with the needs of the market. Data and insight are also becoming


increasingly important within the Group. By sharing performance trends and benchmarking opportunities, we can help Members and Suppliers make more informed commercial decisions and identify opportunities more strategically.


Alongside this, our Product Information


Management (PIM) system has become an important tool in helping Suppliers strengthen brand representation consistently across our Membership. It allows Members access to accurate product information, imagery and digital assets, while also ensuring Suppliers can maintain strong and consistent brand visibility across multiple retail platforms. Whether it’s through events, meetings, shared insights or digital tools, everything is designed to strengthen collaboration across the Group and create long-term value for both Members and Suppliers.”


Supporting the Modern Independent As the retail landscape has evolved, Sirius has continued to broaden the support available


8 | Sirius Special


to Members beyond traditional buying group benefi ts alone. While competitive pricing and strong Supplier


partnerships remain fundamental, the Group recognises that modern independent retailers require wider business support to remain competitive, resilient and future-focused within an increasingly demanding marketplace. In addition to commercial buying support,


Sirius continues to provide Members with a range of additional services designed to deliver both profi tability and operational effi ciencies. This includes support across areas such as extended warranties, merchant services, WEEE waste collections, business insurance and wider cost-saving opportunities that help Members strengthen overall business performance. The Group also continues to focus on identifying practical ways to reduce operational pressures for Members and improve overall business effi ciency. Whether through technology integration, Supplier support initiatives or additional service partnerships, Sirius aims to provide Members with access to practical business solutions that help reduce operational pressures and improve overall effi ciency. Technology integration also continues to


play an increasingly important role within the Group. Sirius has invested in systems and tools designed to reduce administrative burden and help Members operate more effi ciently, including digital product management systems and a new rebate portal that support the day-to-day running of modern retail businesses. Steve Jones explains: “Independent retail has always been built on relationships, trust and


service and those strengths remain incredibly important today. However, the day-to-day demands on independent businesses continue to evolve, which means our role as a buying group must evolve too. We recognise that supporting Members


today goes far beyond product alone. It’s about helping strengthen the overall business and providing access to additional services, support and expertise that can make a genuine diff erence operationally and commercially. One recent example of this is our partnership with Bira, with qualifying Sirius Members receiving Bira membership as part of their Sirius membership package. That gives our Members access to an even broader range of business support services and specialist expertise specifi cally designed to support independent retail businesses. From legal and HR support to fi nance, training, business services and operational assistance, these additional resources are designed to help independent retailers remain agile, effi cient and competitive within an increasingly challenging retail environment. Importantly, the partnership also strengthens our wider commitment to supporting the long- term sustainability and success of independent retail businesses beyond traditional buying group benefi ts alone. It’s about continuing to provide meaningful support across all aspects of our Members’ businesses, not just commercially. By continuing to evolve the support available through Sirius, we can help our Members focus on long-term growth, stability and maintaining their independence.”


www.siriusbuyinggroup.co.uk | Summer 2026


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