Product News Ovia adds new Pin Spot DALI to its
emergency lighting range The latest addition to Ovia’s lighting product portfolio is the new Pin Spot DALI, a range of LED DALI emergency conversion modules with self-test that can be integrated into any DALI addressable install.
S
uitable for a vast range of applications, the DALI Self-test non- maintained Pin Spot emergency luminaire is available in a Corridor Lens option, which features a 155 lumen output, and also in an Open Area Lens option, with a lumen output of 188. The self-test function offers installers the option to monitor the emergency system remotely, removing the need for manual function and duration tests. As the luminaires are DALI addressable, the system can quickly detect and manage any faults, providing notifications when a failure occurs, thus eliminating the need for visual inspections. Other features include:
• Intelligent, automatic self-test scheduling for non-DALI applications • Integral status/identifi cation sounder with user-override • Built-in charge indicator LED and ‘push to test’ switch on the lamp head • Incorporates a high temperature LiFePO4 battery as standard • Emergency spacing (2.5m ceiling): 8m open area / 19m escape route The new Pin Spot DALI self-test luminaire comes with a five-year warranty.
www.oviauk.com
Announcement
service wins EW Award National Ventilation beat tough competition, with fi nalists facing an online vote as well as being critiqued by a specially selected judging panel.
National Ventilation’s customer T
he ventilation company was announced the winner at a glittering lunchtime awards ceremony, hosted by comedian Jimmy McGhie, on Thursday 26 September 2024 at London’s Chelsea Harbour Hotel.
“We are thrilled to win the ‘Best Customer Service’ award at the prestigious Electrical Wholesaler Awards,” said Robin Francis, managing director at National Ventilation. “At National Ventilation we pride ourselves in going the extra mile for our customers. We are therefore delighted to receive this industry recognition which has been voted for by our customers and we would like to thank all those who voted.”
100% there for its wholesaler customers, National Ventilation doesn’t sell through any other channel and acts as an expert ventilation department, on call
16 | electrical wholesalerNovember 2024
for wholesalers who have thousands of products to manage apart from ventilation.
National Ventilation’s in-house team provides a free ventilation design service with the ability to turn around designs in 48 hours, often quicker, enabling wholesalers to supply contractors with a full design and quotation.
whenever needed.
In an ultra-competitive-market it is not all about price. To support its customers, National Ventilation has a knowledgeable customer service team; off ers a next-day delivery service; provides a free ventilation design service; and all of its product information is easily accessible on both its website and its handy ‘Know How’ App. This is a big help
National Ventilation combines traditional customer service values, where the customer can always talk to a person rather than a machine, with forward-thinking services, such as the Know How App and a fi rst-class design service.
Excellent customer service is an essential part of National Ventilation’s off ering to its customers, with its knowledgeable staff always ready to provide information, advice and solutions to customers. 01823 690 290 /
www.nationalventilation.
co.uk.
ewnews.co.uk
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44
