P6,7,8 Industry News:Layout 1 27/04/2021 11:58 Page 7 IndustryNews

ESP strengthens technical and customer service support

new appointments within the technical and customer service departments, to meet demand for its vital support services as the company continues to expand. Lauren Clarke joins the customer service


team as an advisor and will be putting her previous experience in customer facing roles to good use as she handles enquiries from ESP’s customers, the external sales team as well as the general public. Lauren’s responsibilities will also include processing orders, preparing quotes and tracking deliveries. Ryan Skelding has taken up the position as an advisor in the expanding technical team. He will be providing valuable support across ESP’s growing product portfolio, advising on installation, configuration and maintenance for CCTV systems, access control, fire protection, emergency lighting, as well as the Sangamo range of timers and heating controls.

Educational lighting CPD sessions from ILP T

he Institution of Lighting Professionals (ILP) has revealed plans throughout May to provide hours of

Continuous Professional Development (CPD) for lighting engineers, designers, students and consultants. All the events will be held online and cover a range of lighting topics. Light pollution, contracts, electric vehicles, and road lighting standards are all on the agenda. Booking is already open for several of the sessions, which will be hosted by ILP volunteers and delivered by a variety of lighting experts. Attendees can pre-register for a VIP experience: to attend the

events live and ask questions, ILP members can book a free place, and non-members are welcome upon payment of the low price of £10 per session. Attendees will also be sent a link to watch the recording afterwards via the ILP website. Everyone interested in lighting is welcome at all of these activities.

York becomes LEW’s 14th branch Y

ork has become the home of LEW Electrical Distributors fourteenth

branch. This will become the seventh branch in Yorkshire, making LEW the leading independent electrical wholesaler in the county of Yorkshire. Headed up by Phill Middleton and assisted

by Andy Green, LEW York has a wealth of experience and expertise in the branch and the wider York area. The new branch has already created new jobs in the warehouse and on the sales counter. “The whole team is really excited by the opening of our York branch. We are looking forward to establishing and growing our award winning service in the area. Key relationships have already been developed with suppliers and customers in the area, so we are confident, along with the LEW difference that we offer, that this new branch will become a key branch in the LEW portfolio,” said Josh Johnson, group manager. The branch has ensured that everything is in-line with current government Covid legislation. When

government restrictions allow, the team aims to host a Trade Show where customers will have the opportunity to meet key suppliers along with the LEW York team. May 2021 electrical wholesaler | 7

eading fire and security products supplier, ESP, has made a number of

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