Case Study
Remote testing is key to the continuity and safety of employees when checking new network equipment
By Chris O’Conor, Regional VP, Service Provider Sales at HUBER+SUHNER Polatis
T 32 September 2020
he term Service Provider has grown to include a wide range of companies from traditional wireless/wireline telephone companies to Multi-System CATV Operators (MSO) and data center providers, as well those in the hyperscale community. All of these Service Providers are carrying mission critical data on their networks. While the types of services differ, most of these networks are built to such a high standard that the need to verify the reliability of even the smallest components has become a necessity. Testing systems in different real-world
Components in Electronics
configurations alongside equipment measuring performance assures service quality, continuous evolution of the services provided, and creates secure customer experience. Providers also have a need to simulate specific network conditions to either troubleshoot an issue or quickly alpha test new services and the effect they may have on the current network. All this testing requires the ability to quickly and rapidly change most aspects of the network topology, but what happens when the test engineers are unable to work in the confined spaces of a network lab or are simply not allowed into the laboratory to do their work?
A ‘new normal’ calls for automation The ongoing pandemic has shown just how important it is for companies to operate remotely – particularly when this could be the difference between completing a task within a specified timeframe or facing year-long delays for businesses relying on new, certified equipment for day-to-day activities. The test and certification of new devices prior to deployment in networks depends on technicians working within the close confines of test laboratories to manually patch each device, measure power readings, and clean all fibers to the test equipment – making it difficult to comply with social distancing requirements. The longer it takes to certify new equipment and services, the further away the goals for increased revenue and a competitive edge become.
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