Feature sponsored by Flow, level & control P
rior to working with VEGA, the water company already understood the benefits of using pressure sensors throughout their treatment system. In theory, these instruments would allow them to easily automate their processes so that they would have more time to work on more pressing matters. Unfortunately for this company, the reality failed to live up to their dream of a streamlined system of processes. The first unexpected hurdle the company faced was the challenge of using sensors from many different manufacturers. While using instrumentation from a variety of manufacturers worked on a technical level, in practice it proved to be a headache for water company personnel. Chief amongst these issues was the overall end user experience; the devices were difficult to configure and operate, and since they were using so many different manufacturers’ devices, the knowledge they gained on learning to operate one sensor typically weren’t transferable to using another.
The other major hurdle was in obtaining support for their devices. According to company personnel, years would pass without seeing anyone from some of the device manufacturers. The water company was then quite literally left to their own devices, and so company personnel had to just do their best to optimally configure and troubleshoot scores of devices. This situation continued on for some time, and while the company was interested in standardising their pressure devices to a single manufacturer, their experiences thus far had left them without a clear choice of a reliable partner. That is before they met VEGA.
DISCOVERING THE VEGA EXPERIENCE The water company’s search for a new instrument supplier eventually lead them to the process measurement experts at VEGA. What began as a simple exploration into one of VEGA’s pressure sensors turned into a complete surveying of the company’s processes alongside VEGA personnel. According to water company representatives, they couldn not believe that VEGA personnel were willing to spend so much time with them – over the course of multiple days – to tour their facilities and meet the people involved in their instrumentation and automation decisions to better understand their needs. It was not just VEGA’s time investment that impressed the water company; VEGA was able to provide trial units for the company to try out on multiple applications, allowing them to see firsthand what set VEGA pressure instrumentation apart from what they had used up to that point. They were impressed by the precision and reliability of the measurements, but what they liked most of all was the ease of use across each of the sensors they tried out. The sensors were easy to set up and configure, and some even offered features like Bluetooth connectivity that allowed operators to wirelessly monitor, set up, and adjust them through the VEGA Tools app. After exploring what VEGA’s solutions could do for them, the water company realised they
16 October 2023 Instrumentation Monthly
HANDLING THE PRESSURE OF WATER TREATMENT
A water treatment system for a major metropolitan area in the Midwestern United States demands careful monitoring and management of processes across its sprawling network. Running this massive system is no simple task, as it demands careful monitoring and management of processes across its sprawling network. Process automation through the use of pressure transmitters can be a major aid to the personnel in charge of ensuring the operation of the many moving parts that make up a water treatment system. In the case of this particular water company, they discovered that choosing VEGA for their process automation needs means more than just obtaining precise and reliable pressure sensors.
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