“ IT IS A GOOD TIME NOW TO REVIEW HOW THE ORGANISATION RESPONDED TO THE PANDEMIC, LEARN LESSONS AND TAKE NECESSARY STEPS TO PUT ANY SUCH LEARNING AND REVISED ACTIONS INTO PLACE.”
retention, there will be negative talent implications. At the individual level, employees and their families may be physically and/or mentally damaged and suffer from trauma and shock, which affects their ability to function effectively in the short- term and possibly long-term, too. For international assignees, poor
emergency planning and responses will set the tone for the type of support that can be expected by others potentially considering accepting a move abroad. A poor or ineffective response will damage an organisation’s ability to motivate people to work internationally in the future and reduce the mobile talent pool.
ACTION PLANNING Having an emergency response plan for both mass and individual evacuations can be broken down into several steps. The first is to ensure that policy and procedures are in place and everyone in the relevant department (HR, global mobility, etc) knows what to do, whom to contact to sign off decisions and that everyone involved is trained and updated regularly. Taking these actions means that time will not be wasted when an emergency happens. It is also important to prepare
how the organisation will manage the media in the event of a mass emergency. Again, it must be determined who will handle this.
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These representatives should receive appropriate training. For global mobility professionals,
it is important to ensure that international assignees and their family members are in possession of up-to-date documentation (passports and visas) so that they can swiftly be evacuated either back to their home country or another appropriate location. Individuals who have relocated
abroad, either solo or with their family, will be less familiar with local support than employees drawn from the local workforce. Global mobility professionals should ensure that their relocated personnel have made contact with relevant local suppliers/support services. They should also maintain strong links with local support firms because this can be very useful should an emergency arise. International assignees and their
families should receive briefing and training in safety and security on their host location and about where to go for help should an emergency arise. It is also important to know where to go to receive medical help in an emergency. When selecting people for
an international assignment, preparatory actions should include requiring mobile staff to undertake relevant medical examinations. Any health conditions that are known and might require treatment outside of the host country – for example, if the posting is to a country with
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