FCSI EAME CONFERENCE 2026
and evolving the industry in a joint effort. “It reflects where the global sector is heading. We are not dealing with one issue at a time anymore; everything is interconnected,” notes Campbell. “Sustainability, technology, commercial pressures, AI versus the human experience… It’s all intertwined. I think the program leans into that, which is great because the real challenge now isn’t just innovation – it’s balance. Getting that mix right, now and for the future, is a core theme running throughout HEART26.”
THE ‘WOW’ FACTOR Te conference planning committee hope delegates will be thrilled by the venue. Te hotel itself is an iconic venue in a city renowned globally for its rich cultural history and industrial character, along with a unique food history, which attendees will learn about from Professor Bryce Evans’ opening keynote on Friday, 29 May. “Liverpool is a city with
character, history and a strong
sense of identity. It is vibrant, creative and deeply connected to culture and hospitality, which makes it a perfect fit for our conference,” says Dalhuisen. “Our venue really adds to that experience. It is not just a place where we meet; it is part of the story. Te hotel offers a fantastic setting, combining comfort, style and atmosphere. At the same time, we have built the program in a way that allows delegates to truly experience Liverpool, not just stay inside the conference rooms,” she adds. “Liverpool has
reinvented itself over the centuries and I think that resonates with what’s happening in foodservice globally,” adds Campbell. “We’re at the Titanic Hotel for the conference and the HEART26 theme juxtaposes the past, present and future in an iconic venue. Te EPiC program epitomizes that as well, the whole environment reinforces the message. Reinvention isn’t optional anymore – it’s how you stay relevant that matters.”
“Liverpool is a city with character, history and a strong sense of identity. It is vibrant, creative and connected to culture and hospitality, which makes it a perfect fit for our conference”
The scene is set for networking and learning in Liverpool
Te choice of venue also aims to support interaction in different spaces throughout the conference to reflect the program. Tis is not a typical boardroom-based conference, but, rather, one that has the ambition to foster discussion and encounters in unique ways, beyond keynote speeches and networking opportunities to enable delegates to experience Liverpool on the ground, getting a real taste of the city as they navigate the River Mersey, while forming lasting connections. It goes beyond sharing or obtaining knowledge to create or inspire new perspectives. Whether it’s a new solution to a challenge or an idea they can try out, a new technology or piece of equipment or a conversation that stays with or inspires them, there is something for everyone to gain. “Ultimately, delegates will
leave with many ideas and connections and a view on new technology or ways of thinking… that’s where the value is,” concludes Campbell. “Tat’s what creates momentum, for individuals, for the industry and FCSI as a whole.”
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