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Brane Group


There’s no silver bullet - beware embracing technology over culture and governance


Business transformation expert Partha Gopalakrishnan is warning that the broad rollout of AI in digital transforma- tion further harms the fl ailing success rate of projects, and says hingeing digital transformation projects on emerging technology like AI will lead to more failed projects due to the pace of technological evolution. Partha is President and Partner at Brane Group, where


he spearheads Business Development and Business Transformation consulting, and also has his own fi rm, PG Advisors, which off ers Board Advisory and non-executive Director services for prominent analysts and PE fi rms. Up to 70% of digital transformations fail, and the price


of these projects not meeting their objectives is estimated to be around $2trillion globally by 2026 and Partha believes these fi gures will increase if companies continue to prioritise emerging technology like AI without a clear understanding of the retained organisation, recruitment and AI governance.


Partha, who has more than 25 years’ experience in


business transformation, said: “Many consultancies point to the combination of artifi cial intelligence, cloud computing and the Internet of T ings as the silver bullet for driving successful digital transformation. While these emerging models provide the bedrock for vital digital infrastructure, relying on them alone only sets you up for failure in the long term. “T is is because AI technologies evolve faster than


digital transformation lifecycles. T is tempts companies to change paths midway through a project. Technology used to be developed in fi ve-to-six-year cycles; now, it takes fi ve to six months. “AI should not be seen as a standalone toolkit. It’s


embedded into everything, and you need people across the board to understand it. You need to build a culture of un-learning and re-learning, upskilling and re-skilling. A company’s governance and culture are far more important than the new technology it adopts, and failing to develop the right mindset will accelerate the failure rate of transformation initiatives.”


ALL THINGS BUSINESS | 8


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