12 C h l l in o c Ailn rliscrS: Tiwex. December Sth, 1991


Clitheroe 22321, (Editorial), 22323 (Adcerliximj). H urn ley 22331 (Claetsified) —


yt, ■ ~ '.U'1 "'’ T" r ~j'~’ — ;,. fillip' ''N' ,1** ‘ < a is’* % i*t? 111,'* New-image Nerwfeft l^iiQ^filiidergoes e l e c t r i z in g


Pop in — and you could


win top prize


CELEBRATIONS are underway in your new-look Norweb shop. During to n ig h t ’s sp e c ia l late night


o p e n in g u n t il 8 p.m., there are two bumper free-to-enter prize draws with a Ferguson radio cassette and a soccer kit sponsored by Candy. The winning draw tickets will be chosen by shop manager Miss Cathy Gogarty at the end


of the evening. On Friday, Saturday and Monday there is


another terrific draw with fantastic prizes of a Hoover Turbomaster, a heated duvet and a bot­ tle of wine. The draw will take place at 3 p.m. on Monday. No purchases are necessary, just pop in and


fill in an entry form. In addition, Norweb is slashing 10% off


selected appliances tonight, Friday, Saturday and Monday. Opening times are 9 a.m. to 5-30 p.m. Mon­


\


day, Tuesday, Wednesday and Friday, 9-30 a.m. to 5-30 p.m. on Thursday, when the shop opens half-an-hour later to allow staff training to take place, and 9 a.m. to 5 p.m. on Saturday.


major refurbishment, the town’s “electricity shop” has been totally


THE new face of Norweb is revealed to Clitheroe today. After five weeks of


transformed. Ready and raring to


profile shop has been fitted with beechwood units, lilac carpet, subtle lighting and air conditioning. The new image is part


walls and carpets, bulky display units and cramped interior. The new-look high


of a major refurbishment of all the Norweb shops in an area stretching from the Scottish Border to Macclesfield and the Irish Sea to the I’ennines


Norweb package which delivers the goods


NORWEB’S one- stop electricity shop


package including: © Keen compet i t ive prices. ® Only te s ted and approved appliances. © Free delivery of major appliances. ©Fre e connection of cookers, dishwashers and washers to suitable e x i s t i ng c i r cui t or plumbing. © Choice of ways to pay. 0 Reliable after-sales service. O Opt ional Caref ree scheme with the oppor­ tuni ty to take out a three-vear or five-year extended warranty. ' © Optional Carefree Pro­ tection Plan to safeguard your credit payments and ensure complete peace of mind. The shop has a cus­


tomer care area, provid­ ing telephones for cus­ tomers to speak to other depa r tment s about ac count s , del ivery, repairs, etc.


THERE is one month’s free rental on offer if you call into the Norweb showroom this weekend. Focus TV and Video representative Vicky Newman (above) is in the store full time to offer specialist advice.


READY and willing to help customers are members of the Clitheroe sales team. From the left:


Sheila Howell, Yvonne Crowder, Alyson Robinson, Cathy Gogarty (manager), Joanne Airey and Mari­ lyn Davies. Missing from our picture is Maureen Carr.


T H E E L E C T R I C A L


M m


SERVI CES YOU NEED TO SUCCEED NORWEB CONTRACTING is actively involved


in most aspects of building services contracting, especially in electrical installation. Our range of work includes:


IN DUSTRIAL C OMME R C I A L


• Design and installation for building and services. « High Voltage Design, Installation and Maintenance. • Planned Maintenance, Testing and Inspection.


SECU RITY


© Tailor-made Burglar Alarm Systems « Security Lighting Systems


D 0 AIE S T I C CO N T RAC T I N G


Home Rewires Housebuyer’s Wiring Checks Cavity Wall & Loft Insulation Showers • Smart Heat Systems uPVC windows, doors and conservatories


I f you'would like a Free fixed price quotation


for any electrical job call the contracting experts, NORWEB CONTRACTING on 0800 262 212.


NORW T iT ja n x lu / sends Congratulations to NORWEB


C A N D Y CF15 FROST FREE FREEZER


highly valued by service and sales departments alike. A satisfied customer is the best form


NORWEB supplies electricity to four million people. They are all customers and, as such,


of advertising and Norweb intends to ensure that as many of its customers as possible, whether receiving an electric­ ity service or buying electrical goods, are well and truly satisfied. Customer care is a key priority and


all seven Clitheroe staff are taking part in the company’s Charter for Excel­ lence training scheme. The scheme has been devised in a bid


to ensure that all staff achieve and maintain the high standards required in today’s competitive business environ­ ment. To help them achieve that, a courtesy award scheme has also been introduced.


Staff want to know what people


think about the service and customers are asked to complete a questionnaire and nominate the sales person they think deserves recognition for good work. Because Norweb is a caring company


commercial sales controller: “We will go out and see anyone needing special­ ist advice.” Assistant domestic sales controller Dorothy Earnshaw added: "For those who are disabled or suffering ill health or who, quite simply, have no way of reaching one of our shops, our team of 21 outside sales staff are ready and waiting to offer help.”


and wishes to offer the widest possible range of services, the company has a highly skilled outside sales force work­ ing throughout the area. Says Mr Keith O’Hara, assistant


offers an excellent value- for -mone v


compete in today’s highly competitive business world, Norweb has pulled the plug on the old image of the ’70s. Gone are the orange


Advertising feature by Vivien Meath


and is contained in an on-going programme of customer care. The work has certainly


ever-increasing range of products at competitive prices. Gone are the days when the electrify shop sold mainly kettles and toasters. Today, if it’s electric, it’s worth your while trying Norweb. Top quality


provided a better environment, with more comfortable surroundings for customers and staff. Norweb pic offers an


audio-visual goods include names from major manufacturers, such as Sanyo, Ferguson, Toshiba, Sharp and Sony — all backed bv reputable guarantees and Norweb service. Choice is the key word,


is available in Norweb, Clitheroe, with Focus Rental — television, video and satellite rental


with prices to suit all pockets, ranging from budget-priced midi hi-fi sets to the latest techno­ logical high specification music systems. A quality rental service


PHOTOS: JOHN BARRY


, -A/


A CARING company, Norweb has 21 outside sales staff. Assistant domestic sales controller is Dorothy Earnshaw, who is pictured here with assistant com­ mercial sales controller Keith O’Hara.


Switched on to customer care rate.


Explode the Myth. 0772 848512 for full details of one of the most energy efficient ways to heat a well


insulated home. m t , W :! THE NEW SMART HEAT SYSTEM TARIFF N O R W E B


NORWEB pic. Registered Office: Talbot Road, Manchester M l6 OHQ. _________________Registered Number 2366949 (England)


specialists’ representative Vicky Newman — now working in the shop full time. Also in the store every Friday is a demonstrator


for Vax cleaning systems, who will willingly show customers how to use the equipment and answer queries.


sfZ a


/m/Ij&X N O R W —B


2 n ew Market St. Clitheroe


THE SMARTEST JUST GOT


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"


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Rental terms available to persons over 18, subject to status. Rental


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