GUEST COLUMN
work on platforms in the bayous, in refineries, on modernisation projects – it keeps things exciting.” Smith believes companies that prioritise
technician development, training and collaboration are the ones that truly rise above the rest. “The companies that support learning and
collaboration are the ones that stand out,” he says. “It’s easy to get stuck in the routine. What keeps people engaged is feeling like they’re growing and contributing.” Smith’s experience spans everything from
retrofits in challenging environments to hands-on mentorship with junior team members. That balance – between solving complex technical problems and helping others develop – is what has kept him passionate about the job for more than two decades.
Safety Is the standard, not the exception Scott Shaw started in the industry at a time when “get it done” often outweighed “get it done safely”. He remembers when job sites emphasised speed and improvisation over protocols and planning. But things have changed – and for the better. “When I started, it was just about getting the job done – however you could,” Shaw says. “Now, safety and technology go hand in hand. From electronic inspections to digital mapping and reporting tools, the way we work has completely changed.” One memory in particular sticks with Shaw. During a routine inspection, something caught his eye. “I noticed a hoist mount that didn’t look right. After pushing for a deeper look, we found a split castle nut holding a 5t load by a bent pin. A worker had just been standing under it,” he recalls. “That
kind of awareness comes from training, experience and speaking up.” Shaw credits ongoing safety training and investments in new digital tools for helping technicians identify risks more effectively. For him, vigilance isn't a habit – it’s a culture that must be reinforced constantly. “Take pride in your safety and the work you perform. Be the best at what you do.”
Mentorship and modernisation Lewis Reckaway, who has spent over 30 years in the industry, believes that the renewed focus on mentorship is one of the most valuable evolutions he’s seen.
“I’ve had opportunities to help bring newer
techs up to speed on system upgrades and startup meetings,” Reckaway says. “The key is to take every training opportunity and never be afraid to speak up. That’s how you grow – and how you help others grow.” His proudest moment? Being specifically
requested by name to oversee a major chemical plant startup – an honour that reflects both his technical skill and his leadership reputation. Reckaway has seen the industry shift from manual methods and analogue processes to digital interfaces, sophisticated diagnostics and automation. Through it all, mentorship has remained critical. “You’ll never regret asking a question. The only mistake is staying silent.”
Staying small while growing big As crane service providers scale nationally and expand into new markets, maintaining a sense of
54 Fall 2025 |
ochmagazine.com
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