the past couple of years have perhaps set up the FM role as one that is really signifi cant, because frankly you couldn’t get into your building if the FM had not been doing their job properly with regards to Covid safety. ‘I think as people have been used to being at home more, there will be a shift in how we might expect our offi ces to be run. Respect for those who are responsible for these things will become greater but very often the attention to detail is not prioritised from above and the FM is not always at the top table when it comes to making such decisions.’


T e quest for inclusivity


‘With such a large number of the population now considered neurodiverse, how on earth do we design to meet all these diff erent needs?’ wondered Berresford. ‘Well, the reality is that the population is diverse and has always been. It’s only because over the years society has wanted to simplify and order things that we have a perception of normal. T at model has broken.’ Dan Pilling, workplace consultant at the TSK Group, said: ‘According to many recent reports, the role of the workplace post-Covid will now be about connection; reframing the offi ce


environment as a quasi-co-working space, complete with coff ee bar, breakout seating and sofas. For those who don’t thrive in busy, noisy social spaces – introverts or those with distinct neurological needs – does this mean that their only choice is now to work from home?’ Berresford countered with the example of a


project her fi rm completed mid-pandemic for the BBC in Wales. ‘T ey were very, very on board with neurodiversity because as an organisation they are quasi-governmental. T ey have an obligation to respect and respond to diverse populations, so they are very progressive and


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