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CRIME


PREVENTION TIPS DURING THE FESTIVE SEASON


The festive season can unfortunately bring an increased risk of crime to pharmacies, including thefts, burglaries, and fraudulent activities.


prevention measures: T


Physical Measures: 1. Security cameras: Install surveillance cameras both inside and outside your pharmacy. Ensure they cover all key areas, including the sales floor, prescription counter, and entry points. Visible cameras act as a strong deterrent to potential criminals.


2. Proper lighting: Adequate lighting especially during evening hours, can discourage criminal activity. Dark corners and blind spots should be well-lit to minimize hiding places.


3. Secure entry points: Invest in high-quality locks and deadbolts for all doors and windows Reinforce entry points with security measures like door bars to prevent forced entry. Consider installing safety glass or shatter-resistant film on windows and display cases - this makes it difficult for burglars to smash and grab valuable items.


o protect your pharmacy and ensure the safety of staff and customers, consider implementing the following crime


4. Alarm systems: Invest in a reliable alarm system that includes intrusion detection, fire protection, and panic buttons. Ensure that your alarm system is regularly maintained and tested.


5. Safe storage: Keep high-value or frequently targeted items in locked display cases. Make sure you store controlled substances securely and in compliance with regulatory requirements.


Procedural measures: 1. Staff training: Train your staff to recognize and report suspicious behaviour. They should be able to identify counterfeit prescriptions, fraudulent transactions, and unusual customer conduct. Prepare emergency procedures, such as what to do in case of a robbery or security threat. There should be a controlled access policy for sensitive areas within your pharmacy, such as the inventory room and limit access to authorized personnel only.


2. Inventory management: Maintain an up-to- date inventory and conduct regular audits to identify discrepancies. This not only helps in preventing theft but also ensures accurate stock levels.


3. Cash handling: Limit the amount of cash kept on the premises. Consider using time-delayed safes to deter theft during business hours. Encourage electronic payment methods to reduce the amount of cash on hand.


4. Community engagement: Build positive relationships with local law enforcement agencies, neighbouring businesses and pharmacies to share information and support each other's security efforts.


5. Data security: Protect sensitive patient and pharmacy information through robust cybersecurity measures. Train your staff to recognize and report potential data breaches.


By incorporating both physical and procedural measures into your pharmacy's security plan, you can significantly reduce the risk of criminal activities, not only during the festive season but throughout the year.


A proactive approach safeguards your pharmacy and ensures the safety and security of your staff and customers.


scottishpharmacist.com 43


REDUCE THE RISK OF CRIMINAL ACTIVITIES OVER THE HOLIDAY PERIOD


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