The Exchange Process for Lost or Damaged Products


If you’ve ever had questions about the return or exchange policy at Groove Life, the chart below explains the process. For any further questions or inquiries, email us at wholesale@groovelife.com.


1 Upon purchase, direct


customers to register their Groove Life products at groovelife.com/warranty.


2


Customer approaches retail partner with a damaged or lost Groove Life product.


4 Customers should visit


groovelife.com/pages/customer-service for help with warranty after registration.


3


Retail partner wants Groove Life to handle warranty.


5


Customer is happy and tells all their friends and retail partners about Groove Life.


84 02FAQ


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