Whom Do You Trust?


Effective safety reporting depends on listening. By Chris Hill


S


AFETY CULTURE IS FUNDAMENTALLY shaped by the trust employees have in their orga- nization to accept reports about potential safety issues without fear of retribution. But what about an


organization’s trust in its employees? How does that affect its safety culture? It turns out that trust in your sources is the cornerstone of a legitimate reporting program, as it allows the organization to


field a variety of reports, from poten- tially frivolous to lifesaving, without backlash. Understanding the different types of employees who might report safety issues—and reaffirming the value of each employee’s contribution— is crucial to fostering an environment in which all concerns are taken seriously.


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POWER UP SEP 2024


FLY SAFE


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