MOBILITY MATTERS RHYL DISABLED PENSIONER COULDN’T
GET HOLD OFWAV TAXI TO TAKE HIM HOME
An 81-year-old man with one leg had to wait an extra four and a half hours in A&E at Glan Clwyd Hospital, despite having been dis- charged, because there was
no
wheelchair accessi- ble taxi available to take him home. According to the Leader, Jack Jones had been rushed to the hospital at 1am on a recent Sunday with a suspected stroke. By 7am, he was desperate to go home to Rhyl. A number of taxi com- panies were phoned, but he was unable
to find one with a wheelchair accessi- ble vehicle available or which operated on a Sunday. He enlisted the help of local town and county councillor Brian Jones and a firm was found – but their vehicle was on a trip to the airport and the wait was more than one hour. Eventually an ambu- lance took Mr Jones home to his wife, Joy,
at about
11.30am. He told the Rhyl Journal: “I feel the issue was the day: Sunday. Don’t be ill or disabled on a
Sunday – you won’t be able to get home. “It was terrible hav- ing
Frightening!
to wait. I am
diabetic as well. “Cllr Brian Jones helped and phoned around for me. We must have tried more than seven taxis firms. I was just waiting in A&E, sit- ting in the corner. One of the doctors said to me that if he could get me in his car, he would take me back.” Mr Jones says it is important
that
wheelchair accessi- ble taxis should be available seven days
a week. Meanwhile,
I Cllr
Jones said: “Going forward,
think
something could be put
in place to
ensure companies have vehicles avail- able. I think even a simple list of taxis in Glan Clwyd Hospi- tal’s A&E would have helped the sit- uation.” Barry Thomas, man- ager at Diane’s Cars in Prestatyn, whose wheelchair access taxi was on the air- port
run, “This
pathised with Mr Jones.
sym- is
awful,” he said. But he added: “Unfortu- nately there are less and less wheelchair vehicles on the road these days. “We
have five
minibuses; two of those have wheel- chair access. On a Sunday, we have one wheelchair minibus on from 6am until 1pm, and then the other
takes over
from 1pm until 1am. Unfortunately there are times when we do not have one available; for exam- ple if one is on holiday, or on a long distance journey. “There is more call for
mobility
wheelchair/ scooter
access vehicles, and this will be some- thing we will be looking into in the future.” A taxi company owner from Rhyl, who asked not to be identified, said: “On the day in question, I spoke with the
10
Councillor myself regarding a wheel- chair vehicle. We do have one and the driver works Mon- day to Saturday, with Sunday being his own day off. “It is myself and another driver who work on Sunday, but we just have cars. I gave him all the numbers I knew of taxis that have these vehicles – I wanted to help. I am looking to purchase more, but we have to – like anyone – think of the cost. “There are restric- tions to put a taxi on fleet, whatever the vehicle type, car or minibus or wheel- chair vehicle. “These
include
being no more than five years old and after 12 years, they have to come off as a taxi as they are too old. A vehicle of this type is around £25,000 to £35,000 and as soon as they are 12 years old, these custom built taxis are no good to anyone. “Whilst the restric- tions that you can’t put a cheap vehicle on the road are good, it’s unfair to penalise disabled or larger families by only allowing a cer- tain age of vehicle. “If they reduced the restrictions slightly, by up to say eight years new to fleet, and allowed up to 15 years on as a taxi if it passes the com- pliance test, then there would be
many more vehi- cles. “I understand why Denbighshire do put restrictions on vehi- cles and they aren’t that expensive to buy up to five years old, but the custom- built wheelchair vehicles are so expensive. I can only see for the future they will get less and less because people can’t afford to spend that kind of money. “I personally will not put myself into debt in the climate we are in.” Mmmm… We go from oneextreme to the other on this controversy over the number of WAVs in any particular dis- trict. You’ve got local councils that are mandating that all taxis in their area must be WAVs, with no requirement or demand for such a provision; and then in this circumstance in Rhyl, disabled passengers are dis- advantaged on a Sunday as there are no WAVs available. This council should definitely review its vehicle age restric- tion
policy as
pertains WAVs; per- haps they might get more of
these
expensive vehicles on the road if the cost can be mitigat- ed by longer use. The Government is intent on addressing this imbalance; how soon that may hap- pen is anybody’s guess. – Ed.
OCTOBER 2018
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