WHATSAPP TAXI BOOKINGS
M2M TAXIBOT REVS UP THE TAXI INDUSTRY WITH A PROVEN TRACK RECORD OF INNOVATION
Article by M2M TaxiBot
www.m2mtaxibot.com
TAXI SUMMIT INNOVATION AWARD
M2M TaxiBot is delighted to have been shortlisted for the Taxi Summit Awards 2023 in the Innovation of the Year classification. Out of 25 entries for the prestigious award, we are now down to the last six. The event is set to take place on Monday 20 November 2023 at The Troxy music venue in London.
ABOUT M2M TAXIBOT
M2M TaxiBot is powered by M2M Omnichannel a division of M2M Data Connect Ltd. What started as an exploration of AI conversational automation has grown into a powerful platform, built from the ground up to help local private hire and taxi operators to transform their customer’s journey.
With our M2M Omnichannel platform, taxi operators can provide multiple booking channels for their customers, such as WhatsApp, Mess- enger, Telegram, Line, and Website booking.
And M2M TaxiBot is much more than just an AI Chatbot, we provide a complete start-to-finish booking process. Including pay by links to accept fares via credit and/or debit card. Along with talking to an agent, GDPR, business analytics, and much more.
INNOVATION USING CONVERSATIONAL AI
Using our deep understanding and expertise, we collaborate with our proficient technical team to create
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innovative resolutions for real challenges encountered in the taxi sector. Our ability to develop personalised functionalities that meet specific requirements has established us as a global frontrunner in delivering authentic and comprehensive customer experiences through conversational AI.
In today’s fast-paced world, the transportation industry is constantly looking for innovative solutions to enhance efficiency and reduce costs. The M2M TaxiBot is designed to streamline the taxi booking process by automating it through the use of an AI Virtual Assistant.
By integrating with the M2M Omnichannel Platform, the AI Virtual Assistant can handle multiple taxi bookings simultaneously. As a result, this makes it a highly efficient solution for both customers and taxi firms. This means that customers no longer have to wait for a human operator to manually process their booking requests, reducing waiting times and improving overall customer satisfaction.
ENTERPRISE CHATGPT POWERING UP TAXI BOOKINGS
Our Enterprise version of ChatGPT offers powerful generative AI solutions that can revolutionise conver- sational engagement. By training our M2M TaxiBot using your website, documents, FAQs and other relevant data, you can transform your customer interactions.
With the Enterprise version of ChatGPT, your TaxiBot will have in-depth knowledge about your business. It can answer complex questions, provide detailed information, and even guide users through specific processes. Its ability to understand context and generate human-like responses will create a natural and personalised conversational experience for your customers.
If you want to see a demonstration of our WhatsApp TaxiBot, feel free to contact us today on 0161 660 2492 or visit
www.m2mtaxibot.com
NOVEMBER 2023 PHTM
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