• LoadMasterst rmakeakes it possiib e to search for answers


os ble or we


“If a driver is not getting the miles needed, the next step is to look into the data and determine the underlying reason. Is it the driver’s choices, dispatch planning issues, or a combination of both? Finding the answer may require searching into many different areas. Everything a driver does is tracked within the McLeod system. We can find some clues by examining the data. When was the pickup? When was the delivery? Maybe we identify a load that should have taken two days less than it did. Why? Where was he? Why wasn’t he working those two days? All of these pieces of information for this process are coming out of LoadMaster. It captures all that information and keeps a record of it. This historical data makes it possible to get to the bottom of these inquiries.”


• LoadMasterst r da explanat ontio


ata provides pr of and prov de


“When a driver manager sits down with a driver to discuss issues, it helps tremendously to have proof concerning any issues that need to be addressed. Hard data is extremely useful in these situations. The information can be printed out so that the driver can see clearly what the facts are. This is valuable regardless of who is at fault. If the driver’s behavior was the issue, the facts help make that evident, and if there are issues with operations, these facts help us explain what we are doing wrong.”


• The McLeod nywher ves


Driver App giv s the riv rsmo


eodAnywhere pp


e dr ver ore fr reedom


“The McLeod Anywhere Driver App, which we started using a few years ago, has made life much easier for our drivers. They’re not tethered to the mobile comm unit in the tractor for their information. They could be inside the shipper or at home receiving updates. The fact that drivers no longer need to be physically in the tractor is a definite improvement for them.


• The DriverApp alllow driive another lload ro


er pp ws d oad fromanywhe ers to equ an where


“A driver may be at home wanting to communicate with dispatch about load offers. For example, a driver may be ready for a load the next day and wants to


38 o re uest roo d


let dispatch know. Prior to having the Driver App, drivers had to be in their trucks if they wanted to communicate and accept load options. T


They would


have to go to the truck, key on the ignition, wait for the signal to come through on their mobile comm unit, send us a message about their availability, and wait for a response before they could view the load offers. With the app, they can sit at home, in a truck stop, or wherever they are and manage the entire communication at their convenience.”


• The DriverAppmakes it eas ereasie to submiit p perw rk


er pp akes paperwor


“The app gives drivers the option of being away from the truck when they submit paperwork, and this is an option that many of them appreciate. They can be in the comfort of their home or a truck stop. After driving for hours they’re not forced to hunt down a fax station or spend even more time in the cab getting the documents transmitted. All of the paperwork can be transmitted through the Driver App. They can use the app to go back and look at history and write down any details, including trip numbers and what they did, and all of this can be


done from their kitchen table versus sitting in their tractor and having to dig out tha information.”


at


• The DriverApp als view pre


eplanned lloads fr man where


er pp an


so a owallows dr ad


rom nyw er


“Drivers can use the app to look at their next preplanned load. While they’re still en route with one load, they’ll receive their next load. They can see on their app what is being set up for them next. This allows them to plan their breaks, fuel stops, and other trip details as needed. They have more time to decide precisely how they want to run the next trip.”


w they rivers s to


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