Cuto Customer Portals
Truckload Order Entry The McLeod Customer Portal, introduced in late 2020, now allows your customers to enter orders directly into your LoadMaster or PowerBroker system. The new Order Entry functionality provides your customers with the ability to create a full truckload order through the Customer Portal. It is easy to use, with drop down menus for Pickups and Deliveries, addresses and locations, dates, and times. For those shippers who will use this new capability, you will save time in customer service by giving those customers permission to both submit and track their orders through your Customer Portal.
LTL Quoting Made Easy
The Customer Portal’s brokerage LTL Quoting process is newly redesigned with an updated look and feel. Again, your shippers can enter a brokerage LTL quote quickly without having to contact customer service. Brokers can give their customers options by defining weight parameters and valid pickup date options. A broker’s customer can use their new and existing locations, enter shipment details, and review carrier pricing through a logical workflow. When the process is complete, quotes can be submitted as an order with an option to print a Bill of Lading. The Customer Portal home page provides quick access to view all active quotes, and those can be converted to orders.
Carrier Portal
The PowerBroker Carrier Portal has been enhanced for carriers to access their loads that have been offered,
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and find current load information, using flexible search options. Through the Portal, visibility to a carrier salesperson's information is made available, so your carriers can respond directly to the right person when inquiring or accepting an offered order.
Driver Application Made Easy
Carriers have one more tool to attract potential drivers, because they can visit your website and fill out an application with just a few clicks. The new, easy to use open design will allow prospective drivers to complete their application from anywhere, providing you with the needed information delivered directly into LoadMaster. Your team will find it easy to keep track of and communicate with driver applicants by making it simple for drivers to get signed up quickly, any time of day, from anywhere.
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