VOLUME 24, NUMBER 5


CONTENTS 32 MANAGING THE BIGGEST COMMUNITY EXPENSES: LABOR, FOOD, AND ENERGY


A look at opportunities and strategies to balance and manage the primary drivers of cost across senior living in a dynamic economy.


DEPARTMENTS


WORKFORCE DEVELOPMENT


22 A Quarterly Look at the State of the Senior Living Workforce


OPERATIONAL EXCELLENCE


28 Juniper’s Connect4Life Model Shows Opportunity in Reducing Cost of Care


CONSUMER CHOICE


44 New LCS Hybrid Model Promotes Greater Financial Freedom


48 Many Boomers are Intervening to Help Parents Manage Money


50 Change Agent:


Stacy Canan, Assistant Director of the Office for Older Americans, Consumer Financial Protection Bureau


52 Thought Leader: Alicia H. Munnell, Director, Center for Retirement Research, Boston College


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argentum.org/twitter argentum.org/linkedin ISSUE 5 2017 / ARGENTUM.ORG 5 3 A NOTE FROM ARGENTUM


54 THE HEART OF SENIOR LIVING


56 ARGENTUM ADVOCATES FOR YOU


58 PEOPLE AND PLACES


6


2017 LARGEST PROVIDERS


A review of the latest developments from key players in the industry as well as a list of the largest 115 providers across senior living.


24


CREATING A WORKPLACE THAT WORKS—AT EVERY AGE


Considerations for adapting to a generational shift in the workforce.


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