PARTNERSHIPUPDATE - PARTNERSHIPUPDATE
Focus on a Chartered Security
Professional:
I have since joined numerous security associations and met some incredible individuals who were not only experts in their field but willing to share their knowledge, advice, and guidance too numerous to mention.
Through these individuals and memberships, I came to appreciate how important it is to not only be professionally qualified but also to be recognised by one’s peers in this industry. Last October I attained my Chartered Security Professional (CSyP) status and immediately two things happened. Firstly, it allowed me to meet likeminded strategic leaders, industry peers and key opinion influencers; secondly, it allowed me to volunteer to be a CSyP Panel member in order to give something back to an industry that has provided me with so much over the years.
I have only been a CSyP for a few months but the amount of encouragement, support, and interest in my work I have received has been incredible and I am delighted that I decided to apply to join such an esteemed group of industry champions.
Dr Michael C. McDonagh DProf, MA, CSyP, CMgr,
F.ISRM, FSyI
In 2013, after 34 years’ combined service in HM Armed Forces and the Metropolitan Police Service, I moved from a successful career at New Scotland Yard as the OCU Commander of the Counter Terrorism Protective Security Command (SO20), into a Group Head of Operational Security and Intelligence role in a multi-national financial institution. One of the many highlights of my police career was as the Senior National Protective Security Liaison Officer (SNPSLO) for the London 2012 Olympic and Paralympic Games; I chaired numerous external meetings which involved extensive UK and global interagency collaboration, particularly with US Government, Federal Agencies, Police Forces, and security industry leaders worldwide.
It was during this period of global security industry interaction that I decided that on leaving the police, I wanted to work within the wider security industry and where possible, utilise my previous experience in Criminal Intelligence, Counter Terrorism, and Serious and Organised Crime to transfer my learning into the wider security environment.
Since 2015, I have been the Managing Director of a bespoke risk, threat and security consultancy (6E Consulting Limited) and have travelled the globe working with amazing clients in the music, sporting, motor racing, museum and financial sectors.
Jamal is part of the Silverseal team working at the prestigious European headquarters of a global organisation based in the City of London, keeping more than four thousand
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Lastly, I would highly recommend to my security colleagues who feel that they have the requisite skills and experience, to contact the CSyP Team (Vicky and Di) or seek out a CSyP and ask for advice on how to join, the benefits and their reasons for joining.
Focus on a Security Officer: Jamal Khafajian
staff (and premises) safe. During his time at Silverseal, he has carried out a variety of roles, including front/back of house security, permit officer, the checking of all third-party contractors, and working in the arts/philanthropy department where he can provide an overview on the history of the exhibits (something he is very knowledgeable and passionate about).
Prior to his security career, Jamal owned two pizza restaurants in London, so quite a change in direction. I asked Jamal about the highlight of his career: “Security has highlighted my awareness for patience, listening and customer skills. This has enabled me to meet various VIPs visiting the building, including Tony Blair, Gordon Brown and the President of Turkey (Recep Tayyip Erdogan). I have also received various recognition awards from my company, which mean a lot to me.”
We discussed the skills Jamal believes are important in his role: “Customer service is number one: how we engage with our clients and visitors is key – being able to provide the right information at the right time in an approachable, smart and professional manner is vital (along with a smile). Being punctual along with the willingness to learn new skills is important.”
What advice would he give someone looking to enter security? “See it as a career move and have a goal. It is important you know what you want to do and what you want to achieve. Look at your own development and how you believe you could progress, as there are many courses and training opportunities.
“When I first entered security back in 2006, opportunities were limited, but with persistence and a passion to do well, I have been fortunate to go on many courses, including ACT and an NVQ in Customer Service. Our company also has an online learning management platform, which is a great resource.”
I asked Jamal, how he would like to progress in his role: “I like helping others and, along with further training, I’m keen to join the management team and help others develop.” Jamal is a great ambassador for the security profession. His building security manager, John Reynolds, says: "It's an absolute privilege having Jamal on the team. He epitomises everything about Silverseal – loyalty, great customer service and professionalism. Like many of his colleagues, his long service with the company is truly fantastic, and he is very much part of the Silverseal family.”
by Graham Bassett >
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