Sense of Security Security is another expectation of today’s guests causing develop-
ers to include security experts in the design process. Bringing experts in at the beginning of the design process can mitigate hugely expen- sive post-design changes. The threat of active shooters, cars driven into crowds, and ter-
rorist acts have left building operators no choice but to take security seriously. “I’d have to say that the number one guest expectation is that he
unconsciously assumed by our guests.” The desire, though, is to include exterior security measures that
- ing from the event experience. Such measures can be accomplished through landscaping alterations, terracing and elevation changes. When it comes to interior security measures, cameras that have smart algorithms including facial recognition are in demand, Vil- lotti says. Integrated security access control is also popular. Using card key, proximity sensors, and smart hardware allows control and tracking of occupants. It also allows lock-down of a venue in the event of an active shooter on the property.
A New Generation Facility operators have always made design decisions based on
how to attract fans. The new generation of event goers want more than to simply sit back in a seat and enjoy a game or a show – they want to feel that they are part of the action. “It’s all about authenticity,” Turner says. “Whether that is a po- tential up-close encounter with a team or player through a premi- um club or having the ability to Wi-Fi connect, move around in the fans are looking for a variety of authentic experiences.” -
derstanding the demands of potential customers. “Enhancing the game day experience has almost become a cliché in our industry,” Miller says, “but it’s still the name of the game and we’re all searching for fresh and innovative ways to do it.”
St. Regis, Aspen. BNA Consulting.
Golden 1 Center, Sacramento. Henderson Engineers.
Kentucky International Convention Center. EOP Architects/HOK.
Hale Centre Theatre, Sandy, Utah. BNA Consulting.
Vivint Smart Home Arena, Salt Lake City. BNA Consulting.
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