and hope nobody notices you or you can overcompensate and go out and try to control your environment. Servant leadership is easy for people with high self-esteem. Such people have no problem giving credit to others. They have no problem listening to other people for ideas. They have no problem in building other people up. They don’t think that building other people up is going to be threatening in any way. People with high self-esteem can buy into the old Eastern philosophy that says a leader is effective whose people say they have done the job themselves. To me, servant leadership is a good way to describe the coaching role managers are expected to play today to help their people win. Judg- ing and evaluating people erodes their self-esteem; servant leadership builds self-esteem and encourages individual growth while attaining the


THE BEST WAY TO IMPROVE SALES FORECASTING ACCURACY


organization’s objectives. Servant leadership is something people need. We need to support and help individuals in the organiza- tion to win. The days of the manager being judge, jury, and critic – rather


than cheerleader, facilitator, and listener – are over. The concept of servant leadership is a wonderful way of symbolizing what the manager of today – and of the future – is going to have to be in order to be successful. 


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