Hays to expand Travel House’s product range
Juliet Dennis
Miles Morgan Travel managing director Mandy Shillito’s role has been extended to helping sister agency Travel House expand its range of cruise, long-haul and touring holidays. Both the 20-branch Miles
Morgan Travel agency, based in the southwest, and 16-branch south Wales agency Travel House are part of the Hays Travel group. Travel House, known for its
expertise in the short-haul and family package holidays market, already has a regional sales manager and divisional manager overseeing day-to-day operations and sales. Shillito’s remit will now include
introducing new suppliers in the touring, long-haul and cruise markets to Travel House to increase the agency’s sales in these sectors. “We will introduce and market
products in line with Hays’ company strategy to grow long-haul and cruise sales while still enhancing Travel House’s core family and short-haul sales, which they are brilliant at,” said Shillito, who added: “I am excited to have this opportunity to support another brand in a positive way.” Shillito said extra training on new products was likely to be rolled out for
Mandy Shillito
Seaside Travel puts Milburn at helm of homeworking arm
Fast-growing agency chain Seaside Travel has recruited former Hays Travel homeworking director John Milburn to run a new UK-wide homeworking division. The new arm of the company
will be called Seaside At Home and is targeting 10-20 homeworkers by the end of the year, with plans to scale further after that. The northeast retail chain said it
had been inundated with requests from agents about the possibility of joining as homeworkers. Owner Nicola Park said: “I’d
always thought about it, but when I met up with John and discovered he was looking to get back into travel, it was a no-brainer.” Milburn worked for Hays for
Travel House agents to support the move, which will aim to attract a new demographic to the agency chain. “Staff will get the training and
support they need and will benefit from this. We will also be doing more targeted mailers as we look to attract a new demographic to the shops and raise the profile of the Travel House brand,” she said. Jane Schumm, Hays Travel retail
director, said: “Mandy has been a huge asset since she joined our Hays Travel group; it’s an absolute pleasure to work with her and her brilliant team at Miles Morgan Travel. “I know she will add real value in
Titan Travel recruits Andrea Jones as senior sales manager
Titan Travel has appointed Andrea Jones as senior sales manager. Jones joins from Virgin Voyages, where she was sales manager for five years. Reporting to director of trade distribution Shane Lewis-Riley, Jones will manage a range of strategic accounts across the UK. She follows former fellow Virgin Voyages colleague Chris Woodcock, who joined Titan as trade success manager this month.
8 31 JULY 2025
her expanded role, and our excellent Travel House colleagues are delighted to be working with her.” As part of the changes, two new
dedicated marketing staff have been taken on for Travel House. They are based with Miles Morgan Travel’s marketing team in its Chepstow head office. In addition, Tom Mayo, who has
been working outside the sector in recent years but is a former deputy manager of Miles Morgan Travel’s Gloucester store, has been taken on as regional sales manager. He will work with Shillito to strengthen the Miles Morgan Travel brand further.
NCL plans to open water park at Great Stirrup Cay in 2026
Norwegian Cruise Line will open a six-acre water park in summer 2026 as part of its redevelopment of Great Stirrup Cay. The private island’s Great Tides Waterpark will feature 19 waterslides, an 800-foot lazy river and cliffside jumps. Eight of the slides will spiral from the 170-feet-high Tidal Tower.
19 years, latterly as homeworking and marketing director. He left three years ago to become chief marketing officer at Holiday Best, where he stayed for two years. Having returned to the northeast, he most recently worked as a media account director outside travel. The new Seaside head of
homeworking said: “I’ve known and loved Nicola for 21 years and the opportunity to work for Seaside Travel, still a family-run business and a trusted brand, is so exciting.” Milburn said he would look to
take on some business development support once the first cohort of homeworkers is established.
Royal Caribbean reports rise in Q2 income as carryings up 10%
Royal Caribbean Group reported “stronger than expected” second-quarter results. The cruise giant recorded $1.2 billion in net income for the three months to June, compared with $0.9 billion for the same period last year, with revenues reaching $4.5 billion. Capacity in the quarter was up 5.8% year on year as the group carried 2.3 million passengers, an increase of 10% year on year.
travelweekly.co.uk
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