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ABOUT US...


TRAVEL WEEKLY GROUP Phone: 020 7881 plus extension number Email: firstname.surname@travelweekly.co.uk


Editor-in-chief Lucy Huxley Managing editor Robin Searle Editorial assistant Patricia Thomas


News Group head of news Amie Keeley


Executive editor Ian Taylor News editor Ben Ireland Chief reporter Juliet Dennis Reporters Harry Kemble


Phil Davies


Digital content manager David Golledge


Travolution editor Lee Hayhurst Features and Supplements


Features and supplements editor Katie McGonagle


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Deputy features and supplements editor Laura French


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Production Art/production editor Flora Ioannou 4856 Senior designer Emma Winton Chief subeditor Mike Walsh


Senior subeditor Stephanie Krahn Production manager Nick Cripps


Sales Head of sales Mary Rega


Account managers Cecilia Bredin


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Recruitment sales manager Tanya Read


Events and Marketing Events director Linda Lucas


Events co-ordinator Angela Hamilton-Jones


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Publishing Chief executive Duncan Horton


Managing director Stuart Parish


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Chairman Travel Weekly Group Clive Jacobs clive@jacobsmediagroup.com


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TRAVEL WEEKLY GROUP LTD Registration number: 6927031. Registered at the PO as a newspaper. ISSN 2396-8974. Pre-press by CCM and Born. Printed by Southern Print Ltd, Poole, Dorset. Registered address: Travel Weekly Group, Third Floor, 52 Grosvenor Gardens, London SW1W 0AU


© Travel Weekly Group Ltd 2019


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Atas account director Sean Webster 4883 Senior account manager Lisa Gaskell 4805


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Marta Dziok-Kaczynska On maternity leave 4830 4864 Group events manager Helen Bush 4887 4849


Flybe sale is good news for routes in Midlands


Story: Flybe finalises asset sale to Virgin Atlantic consortium Pleased to see an airline saved from disaster, especially one which can help Virgin and keep those Birmingham routes for us Midlanders!


JOEL BRANDON-BRAVO


Cook has two airline options: sell or improve


Comment: Who will buy Thomas Cook’s airline? I agree there’s no added value in flying on a Thomas Cook plane rather than anyone else’s. I’m not surprised that Thomas Cook have come to this conclusion, though. There are two options here. One is to sell, and Virgin could be a real lifeline for the crew. The other is to add some value to the product. Give passengers an experience they can’t get on another carrier.


JAMES MARTIN Flybmi shows need to gauge balance sheets


Story: Which? warns of industry ‘instability’ following Flybmi failure To retain licences, airlines and travel operators should have their balance sheets reviewed. All intangible assets should be shown as zero, and a sensible view should be taken on how much they rely on using customers’ cash while maybe having a poor balance sheet.


NICK COOPER


TWEETS THIS WEEK


Shane Lewis-Riley @ShaneRileyVV (Virgin Voyages) Introducing @Gemmasmith9, sales manager UK South. Don’t worry North (God’s country), we have someone equally as incredible coming soon.


Nick Harding-McKay @HardingMckay (Travel Designers) I believe unbonded agents should be outlawed – let’s hope tour operators sit up and listen!


Chloe Palmer @ChloePalmer_CUK A week to go until the @AdvantageHQ cruise conference! Looking forward to seeing lots of lovely agents and talking all things P&O Cruises.


QUOTE OF THE


WEEK


“I’m intensely worried about the impact of Brexit on the economy. If GDP falls, travel falls. [Yet] I’m


surprised how relaxed airport managers are.”


TIM COMBS, managing director, Aviation Economics › Business, page 79


TALK BACK TO US: Email editorial@travelweekly.co.uk. Please write ‘Talk Back’ in the subject line. Deadline: Midday Monday. All correspondence must be accompanied by a name, job title and company address; these will be withheld on request. Please limit letters to 150 words maximum. We reserve the right to edit for brevity and clarity. Other comments are taken from Travelweekly.co.uk.


28 February 2019travelweekly.co.uk17


As regards to Abta, its hands are tied. Commercial decisions that companies take are not part of its remit. The protection of clients’ money is what is paramount. PATRICK DOYLE


LETTERS OF THE


WEEK


TALK BACK WHAT YOU’RE SAYING THIS WEEK


EDITORIAL@ TRAVEL WEEKLY. CO.UK


Unbonded agents divide opinion


Story: Agents hit out at suppliers rewarding non-bonded agents Never a truer word printed. It is grossly unfair that non-bonded or non-consortium agents are treated the same. Different conditions should apply. We all bang on about bonding and being ethical, so how is being an unbonded agent fair on the consumer, the operator or bonded agents? Or maybe we should all become unbonded, save costs, push the burden back on the operators and hope for the best. BONDED AND PROUD


Playing the service card is irrelevant. The service levels provided by some very large call centres are abysmal and a non-bonded person can easily surpass their standards. Whether you choose to bond or not is a personal choice. And the decision by operators to deal with a non-bonded agent on a ‘referral’ basis is a matter for them. PAULY


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