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FRONTLINE


TRAVEL WEEKLY GROUP Phone: 020 7881 plus extension number Email: firstname.surname@travelweekly.co.uk


Editor-in-chief Lucy Huxley Managing editor Robin Searle


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Administrative assistant Mikaella Gaitanou 4861 News Executive editor Ian Taylor News editor Ben Ireland Chief reporter Juliet Dennis Reporters Harry Kemble Phil Davies


Samantha Mayling


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Digital content manager David Golledge 4871 Travolution editor Lee Hayhurst Aspire editor Hollie-Rae Brader


Features and Supplements Features and supplements editor Katie McGonagle


Deputy features and supplements editor Laura French


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Special projects writer Natalie Marsh 4831 Production Art director Flora Ioannou Senior designer Emma Winton Chief subeditor Mike Walsh


Senior subeditor Stephanie Krahn Head of production Nick Cripps Sales


Head of sales Mary Rega


Senior account manager Lisa Gaskell On maternity leave Account managers Nick McGreevy David Ramsden


Business development executive Sue Tannatt


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Recruitment sales manager Tanya Read 4830 Events and Marketing Events director Linda Lucas


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Contact events@travelweekly.co.uk Finance Head of finance Richard Monckton Accounts payable Rosemarie McQueen 4847 Publishing Chief executive Duncan Horton 07803 975847 Managing director Stuart Parish


Executive assistant to chairman and CEO Jean Kilcullen


Travel Weekly Group chairman Clive Jacobs


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Delivery and Subscriptions Magazine delivery and subscription enquiries should be directed to Intermedia. Web: go.travelweekly.co.uk/subscribe Email: travelweekly@subscriptionhelpline.co.uk Tel: 01293 312179


TRAVEL WEEKLY GROUP LTD Registration number: 6927031. Registered at the PO as a newspaper. ISSN 2396-8974. Pre-press by CCM and Born. Printed by Walstead Peterborough. Registered address: Travel Weekly Group, 52 Grosvenor Gardens, London SW1W 0AU © Travel Weekly Group Ltd 2020


Karen Hogan @Karen_atTC Travel Counsellors We’ve been voted best travel firm for looking after customers during the Covid-19 pandemic by readers of MoneySavingExpert. When we can explore the world again, we’ll continue to keep your safety and wellbeing at the heart of everything we do.


Agents: ‘Are heroes’


Story: Sandals rates agents as ‘unsung heroes’ of pandemic OMG! After eight weeks, finally, some recognition. But sadly, this will never make it into the mainstream media as they would prefer to make us look like the bad guys, which couldn’t be further from the truth right now! Caroline Barrow


2020 GET SOCIAL: Email letters to editorial@travelweekly.co.uk. Please write ‘Get Social’ in the subject line. DEADLINE: Midday Monday. All


correspondence must be accompanied by a name, job title and company address; these will be withheld on request. Please limit letters to 150 words maximum. We reserve the right to edit for brevity and clarity. Other comments taken from travelweekly.co.uk and facebook.com/travelweeklyuk


GET SOCIAL: travelweekly.co.uk @travelweekly travelweeklyuk @travelweeklyuk 21 MAY 2020 19


Oliver Broad @traveloliver RB Collection Spending Friday night sorting out clients’ bookings. Thank you @IfOnlyPartners for committed staff working late too!


Temperature: Tests are flawed


Story: Trailfinders chief sets out alternative to ‘quarantine quagmire’ Temperature is not always a signifier of Covid. Some people have the virus but no temperature; menopausal women have a temperature but no other symptoms. And Covid testing at the airport does not work. If one person tests positive, what do you do with all the other passengers who were on the same transfer bus, or queued up with them, or were in the toilet at the same time as them? Roger Beaver


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The best of your letters, comments and social media this week


Staycations: Facilities must reopen as lockdown lifted


Story: Post-pandemic staycations to be ‘encouraged’ by government When the government lifts the lockdown, it needs to have a plan, with dates, so that UK tourism facilities, such as shops, pubs, cafes, restaurants, funfairs, piers and toilets, reopen at the same time. Ministers need to start using their ‘common sense’ rather than lecturing the public! Speakthetruth


Refunds: Criticism of travel agents is shameful


Story: Refunds controversy leaves travel sector having to rebuild trust Most travel companies are small and trying to earn a living by working their socks off every day. I agree campaigns aiming to take agents down at this time, when the whole world is suffering, are shameful. The travel industry can’t be held accountable for Covid-19. We all have to share the burden. Guest poster


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