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competition at APT-Experts.co.uk One of our aims is to grow our trade awareness and there’s no better platform than the AAAs.


Q. What does the future hold for agencies? A. There are plenty of growth opportunities for those who invest in specialising, learning, innovation, and for agencies who can consistently add value. It’s important to work with suppliers who can help generate repeat business. Customer loyalty has never been more important to a business and so if you’re a travel agency then you should look to work with the very best product out on the market. If you can exceed expectations and clients return having had the holiday of a lifetime then you’ve got them for the long term. Loyal repeat business that generates positive word of mouth – that’s the sweet spot that will ensure a healthy business future.


Q. What song is guaranteed to get you on the dancefloor at the AAA after-party? A. This year has witnessed some great tracks but it has to be Say Something by Justin Timberlake featuring Chris Stapleton.


Q. What will you be wearing? A. At APT, we represent a brand that is first class and luxury. As our tagline says, we ‘Delight in Every Detail. That’s the APT Difference’. So expect the team to be looking well-presented and ready to have an unforgettable evening.


Check out the list of winners tomorrow at travelweekly.co.uk


in association with


RIVE R CR UI SE S


12 July 2018 travelweekly.co.uk 37


PICTURES: STEVE DUNLOP


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