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ADVERTISING FEATURE


STRENGTHENING


Specialist Holidays Group is increasing investment to make it easier – and more rewarding – for agents to sell its brands. The group brings together Sovereign, with


its luxury holiday expertise and personal service; Citalia, with 100 years of Italian travel heritage and expertise in tailor-made rail, twin-centre and multi-centre holidays; and American Holidays, a US specialist for 50 years, covering everything from family holidays and city breaks to complex tailor-made and multi-centre itineraries. ;VNL[OLY


[OL [OYLL IYHUKZ VќLY KLLW


L_WLY[PZL PU [OLPY YLZWLJ[P]L THYRL[Z ,HJO YL[HPUZ P[Z OLYP[HNL HUK PKLU[P[` ^OPSL NP]PUN HNLU[Z HJJLZZ [V H ^PKLY YHUNL VM ZWLJPHSPZ[ Z\WWVY[ /LYL HYL [OYLL ^H`Z [OL NYV\W OHZ PUJYLHZLK P[Z PU]LZ[TLU[ PU [OL [YHKL


➊ THREE BRANDS, MORE TO SELL


:V]LYLPNU *P[HSPH HUK (TLYPJHU /VSPKH`Z VќLY NLU\PUL ZWLJPHSPZ[ RUV^SLKNL HUK Z\WWVY[ HSVUNZPKL JVU[PU\LK L_WHUZPVU VM WYVK\J[ KLZ[PUH[PVUZ HUK VUSPUL IVVRHIPSP[` ¶ PUJS\KPUN PUJYLHZLK VUSPUL IVVRPUN JHWHIPSP[` MVY (TLYPJHU /VSPKH`Z ,HJO IYHUK OHZ H Z[YVUN OPZ[VY`


HUK LZ[HISPZOLK ZWLJPHSPZ[ JYLKLU[PHSZ ^OPSL JVU[PU\PUN [V L]VS]L [V YLTHPU YLSL]HU[ JVTWL[P[P]L HUK LHZ` [V ZLSS -VY HNLU[Z [OH[ TLHUZ TVYL JOVPJL TVYL KLZ[PUH[PVUZ HUK TVYL VWWVY[\UP[PLZ [V ÄUK [OL YPNO[ OVSPKH` MVY LHJO JSPLU[


TRADE RELATIONS


Specialist Holidays Group – bringing together Sovereign, Citalia and American Holidays – is marking a year of significant trade investment


➋ SEAMLESS TECHNOLOGY


4H[JOLK [OL JSPLU[ [V [OL WLYMLJ[ KLZ[PUH[PVU& 5V^ P[»Z [PTL [V IVVR 5L^ [YHKL [LJOUVSVN` PZ PTWYV]PUN [OL IVVRPUN QV\YUL` HUK PUJYLHZPUN ^OH[ HNLU[Z JHU IVVR VUSPUL THRPUN Z[YHPNO[MVY^HYK IVVRPUNZ X\PJRLY HUK LHZPLY [V JVTWSL[L ([ [OL ZHTL [PTL L_WLY[ [LHTZ YLTHPU H]HPSHISL [V Z\WWVY[ TVYL JVTWSL_ ILZWVRL OPNO ]HS\L HUK T\S[P JLU[YL P[PULYHYPLZ ;OL YLZ\S[Z& (NLU[Z NL[ [OL ILZ[ VM IV[O ^VYSKZ! PTWYV]LK ZLSM ZLY]PJL HUK NYLH[LY VUSPUL IVVRPUN JHWHIPSP[` HSVUNZPKL HJJLZZ [V ZWLJPHSPZ[ O\THU Z\WWVY[ ^OLU [OL` ULLK P[


➌ MORE FACE-TO-FACE SUPPORT


(U L_WHUKLK ;YHKL 7HY[ULYZOPWZ [LHT HUK PUJYLHZLK MHJL [V MHJL WYLZLUJL HJYVZZ [OL <2 HUK 0YLSHUK HYL OLSWPUN :WLJPHSPZ[ /VSPKH`Z I\PSK Z[YVUNLY


SVUN [LYT YLSH[PVUZOPWZ ^P[O


HNLU[Z 0U]LZ[TLU[ PUJS\KLZ L]LU[Z MHT [YPW VWWVY[\UP[PLZ WS\Z THYRL[PUN HUK JVTTLYJPHS Z\WWVY[ ;OL UL^ (NLU[ /\I IYPUNZ [VNL[OLY VќLYZ KLHSZ IYHUK HZZL[Z ¶ PUJS\KPUN Z[PSSZ HUK ]PKLV MVY ZVJPHS TLKPH ¶ [YHPUPUN HUK PUJLU[P]LZ VU VUL VUSPUL WSH[MVYT :WLJPHSPZ[ /VSPKH`Z PZ [OLYL MVY HNLU[Z


IV[O VUSPUL HUK PU WLYZVU HUK HPTZ [V WYV]PKL [OL RUV^SLKNL [VVSZ HUK YLSH[PVUZOPWZ HNLU[Z ULLK [V ZLSS ^P[O JVUÄKLUJL ¶ ^OPSL HS^H`Z JOHTWPVUPUN ZWLJPHSPZ[ OLYP[HNL ^P[O O\THU L_WLY[PZL


WHAT’S NEXT FOR SHG?


Q New trade booking technology Q More product and destinations Q Increased online booking capability Q Continued expansion of trade presence


Q Further agent engagement, training, events and incentives


Q Continued investment in rewarding and supporting agents


Q Continued access to specialist teams for complex bookings


For marketing assets, incentives and the latest news from all three brands, visit the dedicated Agent Hub at shg-agents.com


PICTURE: Shutterstock/proslgn


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