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© Travel Weekly Group Ltd 2019


Smaller OTAs are sunk by big rivals’ ad spend


Opinion: Why OTA ‘rate parity’ clauses should be banned A hotel can give different prices to different OTAs, so, all else being equal, an OTA charging less commission would be more attractive to hotels. However, the key hurdle no smaller OTA can climb is the $10 billion spent by the biggest OTAs on advertising. That vast spend, and the ‘highjacking’ of hotel names by big OTAs on Google searches, means the big OTAs deliver more sales for hotels than smaller rival OTAs.


DAVID WESTON


Story: BA moves towards biometric boarding at Heathrow I really don’t know if I agree with this. It sounds like a route to more job losses and lack of customer service.


DAVID PASCOE Travel Weekly welcomes a response from BA


BA’s biometric move may have downsides


No ifs, no butts – smoke-free beaches are bonkers


Story: Balearics introduces scheme to create ‘smoke-free’ beaches Holy smoke! Designated areas on a beach for smokers? Talk about discrimination against minorities. What amazes me is that one of the reasons given for this scheme is that kids are said to be in danger of swallowing cigarette butts. Still, anything that keeps the beaches nice and clean can only be good, as long as the smoke areas have enough bins to make this ban work.


PATRICK DOYLE


TWEETS THIS WEEK


Donna Bidwell @Donnabidwell_TC (Travel Counsellors) It’s been a wonderful week on board @SagaUK’s Amadeus Royal sailing the Romance of the Rhine river cruise with 5 agents and our mums.


Deben Travel @DebenTravel Good to see @TrafalgarTalk Aaron [Candler] today. Thanks for the bubbles


Nick Harding-McKay @HardingMckay Huge thank you to @UrbanAdventures for an amazing #LGBT tour of New York – so exciting.


QUOTE OF THE


WEEK


“Growth [at Heathrow] is not a given. We support it. But the [aviation] industry can’t underestimate the


challenge of environmental issues.”


CATHERINE ADAMS, Department for Transport › Business, page 62


TALK BACK TO US: Email editorial@travelweekly.co.uk. Please write ‘Talk Back’ in the subject line. Deadline: Midday Monday. All correspondence must be accompanied by a name, job title and company address; these will be withheld on request. Please limit letters to 150 words maximum. We reserve the right to edit for brevity and clarity. Other comments are taken from Travelweekly.co.uk.


9 May 2019travelweekly.co.uk19


LETTER OF THE


WEEK


TALK BACK WHAT YOU’RE SAYING THIS WEEK


EDITORIAL@ TRAVEL WEEKLY. CO.UK


Beware of identity fraud job applicants


I’d like to make everyone in the travel industry aware of an identity fraudster who used my identity to apply for a job. A man calling himself ‘Hugh Harben’ applied for a job with Stewart Travel with a


CV that mirrored my own – all apart from my current role at Carnival Cruise Line. So I called this man and told him that he was not going to get away with it. His whole tone changed. His voice became panicky and he claimed his phone battery was low. I hope that my call has put the fear of God into him and he will stop. I must thank Leigh Collis of Stewart Travel for spotting this identity fraud and


contacting me. I don’t know Leigh well, but this just shows how close-knit the travel industry is. I also rang Action Fraud but was told that Harben had not


broken the law. It seems it is not a crime to impersonate someone unless you apply for something like a credit card. I’d urge all in the industry to be alert to identity fraud.


LUKE SMITH (pictured) head of international sales, Carnival Cruise Line


PICTURE: ALEX BECKETT


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