Cover Star is a role model for agents A NOTE FROM THE EDITOR
One of the best things about working in travel is the people you get to meet, and I am delighted that this week’s edition of Travel Weekly celebrates one of its true characters. Since starting her career with Qantas in 1965, Bryony Hordern has witnessed almost six decades of change in our industry, yet her passion remains as great now as it has ever been. I vividly remember presenting Bryony with an outstanding contribution
trophy at the Agent Achievement Awards in 2015. And now, almost 10 years later, we have the privilege of featuring her once again on our front page as one of the winners of our Cover Stars competition. As Bryony says, it is never too late to learn about new products and
destinations, and it is this thirst for knowledge and desire to support customers that ensures travel agents continue to be in such demand (page 26). As we report this week, early-year optimism has largely been maintained into February
(page 4), while the first findings of exclusive customer research for the 2024 Travel Weekly Insight Report also give cause for optimism, with demand for packages through the trade appearing to outstrip the rebound of direct bookings (page 5). As always, we’ll be delving into the findings of the report over the coming weeks, and we are
grateful to Deloitte and Service Science for their continued support of this essential publication. If you would like to take advantage of this free resource to help your own business planning, you can download a copy now at
travelweeklyinsight.co.uk.
u Lucy Huxley, editor-in-chief, Travel Weekly Group CONTENTS NEWS COVER photo
Bryony Hordern poses in Budva on Jet2holidays- supported Cover Stars trip to Montenegro page 28
Photo: Steve Dunlop
ATT receives £1.17m Goldtrail payout 4 Agents report ‘steady’ February sales 4 Atol-protected packages hit record level 5 New People Summit partner; Exodus plans 6 Atas unveils sales data; new Regent team 8 comment
Jacqueline Dobson: Tactics impact us all 10
NEWS YOU CAN USE Product
Jet2, Disneyland, Cyplon, JG Travel 15 Newmarket, Olympic Holidays
16 Fred Olsen,
Cruise.co.uk, Ambassador 18 FRONTLINE
in the picture CAA hosts event to celebrate 50 years of Atol scheme 22
THE QUEEN’S AWARDS FOR ENTERPRISE:
INTERNATIONAL TRADE 2020
FRONT COVER AND THIS PAGE: Steve Dunlop; Shutterstock/Sanoop.cp, Valeri Luzina, Jackrit Singhanutta, alice-photo; Tim Anderson
travelweekly.co.uk
spotlight National Apprenticeship Week
FOLLOW US: @travelweekly 24
agent diary Colin Burns: Ruing the ‘toilet roll days’ 26
WHAT LUCY DID THIS WEEK
OHad some exciting chats with returning sponsors for next year’s Globe Awards – being planned for January 16, 2025.
OTravelled to Obertauern in Austria for the annual
Cruise.co.uk conference with the heads of about 15 cruise lines.
OWas so grateful to Amanda Matthews of Designer Travel for booking a post- A-levels break to the Algarve for my son and his friends – their first solo trip abroad!
cover stars Bryony Hordern remembers ‘tremendous camaraderie’ on Montenegro trip
28
competitions Win flights, holidays, cruises and more 30
DESTINATIONS
France: Disneyland Paris with a tot middle east
family holidays Easter Breaks: Our top suggestions for short-haul, mid-haul and long-haul family getaways in late March and early April 32 37
Dubai: From historical districts to futuristic buildings, the emirate offers plenty to dazzle first-time visitors 38
BUSINESS NEWS
ATT ‘expects to extend’ £75m facility 46 ECJ rules on flight delay compensation 47 Royal Caribbean profit; air traffic hike 47 ATT fund swells to ‘healthy’ £169m 48
travelweeklyuk @travelweeklyuk 8 FEBRUARY 2024 3
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