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WITH OTT knowledge and help you sell


SPOTLIGHT ON: UNITED AIRLINES


The US airline has a popular training course on the OTT platform, with the most recent version having relaunched late last year. The course consists of five modules: Good Leads the Way, focusing on sustainability; Premium Travel; Economy Travel; Gateways & Network;


and The Customer Journey. Keep your eyes peeled on OTT’s channels for more to come on United Airlines.


In t the


WHY TRAIN WITH OTT?


In the dhe dynamic realm of travel, it’s important to stay ahead of the cur


curve, and continuously develop your knowledge.


OTT offers travel agents and professionals flexibility and accessibility to engage with valuable resources and courses from the comfort of their own homes or offices. Agents can embark on their learning journey at their own pace, integrating education into their busy schedules.


But OTT’s appeal extends far beyond convenience. With courses ranging from destination-specific insights to specialised training on niche markets, agents have access to a wealth of knowledge curated by industry experts and leading brands. This diversity empowers agents to tailor their learning according to their interests and expertise, ensuring relevance in their day-to-day interactions with clients. OTT hosts webinars with brands to give agents a deeper understanding and experience. You might want to learn more about Air Transat or upskill yourself on why Belize is a top destination for sustainability.


Alongside product and destination knowledge, OTT is also helping to bridge the skills gap by giving travel professionals the tools to succeed and thrive in their roles. Want to understand how you can make money as a travel agent? Or understand how to market to LGBTQIA+ travellers? We have a course for that! The effectiveness of OTT in enhancing agent performance and driving business growth cannot be overstated. Investing in continuous learning is not just an option – it’s a strategic move.


We invite you to share your success with us on the


OTT Facebook page. Why not share your certificate, tell us why you loved a specific course or let us know what you’d like to see on the platform? Until next time!


Kenny Smith, OTT head of training and commercial Follow OTT on Facebook: facebook.com/onlinetraveltraininguk


PICTURES: Shutterstock/Martin Valigursky, Dan Mammoser, Sean Pavone


Kenny


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